Dealership Experience
6 yrs, 1 mo
341 Reviews
Write a Review341 Reviews of Andrew Smith
November 29, 2018
Subaru for life! I had to go to the dealership to get into a lower leased vehicle due to my son being born a little earlier than normal and medical payment being a pai I had to go to the dealership to get into a lower leased vehicle due to my son being born a little earlier than normal and medical payment being a pain. I was nervous as the old salesman I worked with years prior was no longer there and thought, oh great I want to go down in price monthly I wonder how this will go. But I called and spoke with Andrew S. Who told me to come on in and he would love to help me out. From beginning to end the process was so great! It wasn’t easy finding something that fit in that price range, but each day he checked in with me and him and the whole Subaru team worked with me and were truly all about helping me and my family out. How often can you say thats about a dealership? Even though I wasn’t sure I was going to go with them and kept looking around and comparing other car options Andrew was always following up and seeing what he had to match and how to help me and my family out. On the day we found our new vehicle the whole process was so easy and seamless for leasing a new car and every department was great to work with. I will be a groove Subaru for lifer now with all my vehicle because of this amazing service and our amazing sales rep Andrew who really took the time and really cared! Thank you Groove Subaru! More
November 26, 2018
Quick, easy, and fun! After a hard experience with a car accident, Andrew provided us a fun experience in shopping for a new car and hope for the next chapter. He was able After a hard experience with a car accident, Andrew provided us a fun experience in shopping for a new car and hope for the next chapter. He was able to find us exactly what I was looking for (the color, price, and mileage) and we bought the car that afternoon. He was very personable, laid-back, informative and honest. We could tell he was full of integrity and I never felt any pressure which lead me to buying the car. I can't say thank you enough to Andrew and the Subaru staff! More
November 08, 2018
Pleasure working with Andrew Smith and rest of sales staff We had a very positive experience working with our sales man Andrew Smith and the rest of the sales staff in the purchase of our 2019 Subaru Legacy. A We had a very positive experience working with our sales man Andrew Smith and the rest of the sales staff in the purchase of our 2019 Subaru Legacy. Andrew was very knowledgeable about the vehicle and readily answered all our questions. We felt we got a very fair deal and look forward to hopefully expert service with the service representatives and technicians. More
October 29, 2018
Smoothest car purchase experience ever. We knew what we needed and reached out online. With a limited amount of time, Andrew and Mason patiently took us out two different times, answered al We knew what we needed and reached out online. With a limited amount of time, Andrew and Mason patiently took us out two different times, answered all our questions, and then, when we were ready to make the purchase, worked very efficiently to get everything done. They were great at communicating with us over text and email. They got us out when they said they would. More
Other Employees Tagged: Jeff Adsit, Mason Schmidt
October 25, 2018
Great customer accommodations and service. Me and the wife were tight on time and most of my paperwork was done prior to even walking into the dealership. Andrew was great to work with and very Me and the wife were tight on time and most of my paperwork was done prior to even walking into the dealership. Andrew was great to work with and very professional. More
October 16, 2018
Went very swift! As expected 👍 My son and I, wanted a Subaru Impreza 2018, called the dealership and Jeremy answered, we made an appointment, the receptionist very friendly, Jeremy My son and I, wanted a Subaru Impreza 2018, called the dealership and Jeremy answered, we made an appointment, the receptionist very friendly, Jeremy showed the car we were looking at, my son loved it, Andrew helped us too with the ride and explaining the extra accessories the hatchback had, made a deal, and left the dealership riding the car. We couldn’t be happier with the service. Jeremy called me 2 days after to see if everything was ok. Great follow up call. Give them a “10” Ms. Mercedes Suárez (This is a pre-certified car) More
Other Employees Tagged: Jeremy Horwath
October 13, 2018
Amazing customer service! I can’t say enough wonderful things about Groove Subaru! Not only did they help me find the perfect car I wanted, they also were very understanding an I can’t say enough wonderful things about Groove Subaru! Not only did they help me find the perfect car I wanted, they also were very understanding and helpful when I was in a bind. They turned my bad day into a great one. So polite and helpful at Groove Subaru! More
Other Employees Tagged: Jeff Adsit, Chris Giordano
October 08, 2018
Extremely helpful Very friendly people! Low pressure environment with knowledgeable people. Thankful for Andrew and Joseph’s help. Joseph stayed late to make sure we go Very friendly people! Low pressure environment with knowledgeable people. Thankful for Andrew and Joseph’s help. Joseph stayed late to make sure we got everything done that day. Andrew texted me when the car I was looking for came in. More
Other Employees Tagged: Joseph McCarty
October 05, 2018
Andrew Smith When I have to buy a car, I want to run the other way, but then I met Andrew Smith. This is who you call. He is HONEST and prompt and actually car When I have to buy a car, I want to run the other way, but then I met Andrew Smith. This is who you call. He is HONEST and prompt and actually cares about the customer. You don’t feel manipulated or forced into a car sale with him. If you are looking to buy a car please call Andrew. I will always go back to him to buy cars and I will refer as many people to him that I can. More
October 04, 2018
Excellent Experience I had a great experience and Groove Subaru! Andrew and the entire sales team were absolutely fantastic. The process was smooth and simple. I was just I had a great experience and Groove Subaru! Andrew and the entire sales team were absolutely fantastic. The process was smooth and simple. I was just so excited to get my new car. I highly recommend Groove to anyone looking to buy a new car for themselves! More