Andrew Vislosky

When this process first started it was very unpleasant I had a very bad experience but due to Andrew Vislosky and the west palm team they redeemed and established my faith in the west palm team and I am a c had a very bad experience but due to Andrew Vislosky and the west palm team they redeemed and established my faith in the west palm team and I am a client forever now very happy with my dream car. More

by williejguerrero Verified Customer Verified Customer

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Arrigo Chrysler Dodge Jeep RAM West Palm Beach ripped me off and ruined my convertible top and broke my a/c. In July of 2019, I took my car into Arrigo to get my 2010 Chrysler Sebring Convertible window fi off and ruined my convertible top and broke my a/c. In July of 2019, I took my car into Arrigo to get my 2010 Chrysler Sebring Convertible window fixed. The window was not going all the way up and would go up and down on its own when I closed the convertible top. I took it in and was quoted $1400 and gave them the go ahead to proceed with fixing it. When they told me the repair had been completed, I picked the car up and noticed that the window was acting up the same way it was when I brought it in. Come to find out, they had 'fixed' the wrong window and I had to bring the car back again to get the correct window fixed. Even though they accidentally fixed the wrong window without my authorization, they still charged me for the part on that wrong window. Not only did I have to bring the car back for the original problem several times, but the gasket around my convertible top got damaged in their repair processes. I had to buy a car cover to keep water from coming into the car. Two years later in July, 2021, the original problem is still not fixed. I told them how the roof leaked and how the window was still not going all the way up and would go up and down on its own when I closed the convertible top. They 'fixed' it again because it was still under warranty, but refused to address the leaking gasket. This time, in the process of fixing the Sebring, my a/c fan stopped working. They refused to even look at it without trying to charge me a diagnosis fee, to see if something that they had done was responsible for the a/c fan not working. Lillian Munoz (Service Advisor) was yelling at me and told me "She knew that I would be a problem." Robert Corman, who I eventually got on the phone after about 50 phone calls, acted as if he did not even know that my car was back into service again, even though he approved the work order to fix my car a final time, refused to come out of his office to even address this issue or apologize for taking two years to fix the original problem. If you have an older model Chrysler, Jeep or Dodge, take my word on this matter, DO NOT LET WEST PALM BEACH CHRYSLER, JEEP AND DODGE ATTEMPT TO FIX IT. The original problem may not get fixed and if while they are attempting to fix your original problem, happen to break or mess something else up, they will attempt to charge you to fix those issues too, deny that they had anything to do with the new issues, refuse to refund your money, avoid your calls and will basically tell you to come get your car and fix new issues on your own. Before I went to Arrigo, I had a brand new convertible top put on the car, and never had any problems with the car that was my mother's car that only has 71k miles and was garage kept. DO NOT TAKE YOUR CONVERTIBLE SEBRINGS TO THESE PEOPLE BECAUSE THEY DO NOT KNOW HOW TO FIX THEM, THEY DO NOT CARE IF THEY FIXED YOUR PROBLEM OR NOT ONCE THEY HAVE COLLECTED THEIR MONEY, AND WHILE THEY ARE RUMMAGING THROUGH YOUR CAR TO FIX THE ISSUE, IF THEY BREAK SOMETHING ELSE, THEY WILL SAY THAT THEY HAD NOTHING TO DO WITH IT AND TELL YOU TO GET LOST. More

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