Andy Brouer | Page 3

Frank was extremely helpful! He gave me information and time to think. The manager was a hilarious delight. The whole process was smooth and not overwhelming. He gave me information and time to think. The manager was a hilarious delight. The whole process was smooth and not overwhelming. More

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Frank was amazing ! Very knowledgeable, and professional. Went over the top to provide the best customer service. Very knowledgeable, and professional. Went over the top to provide the best customer service. More

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I was very impressed with salesman Ryan Svatos and his manager. They had to do a lot of hand holding but they were able help me find a deal that we both could live with. If you are shopping for a new/us manager. They had to do a lot of hand holding but they were able help me find a deal that we both could live with. If you are shopping for a new/used car at Anderson Toyota, as far as I’m concerned Ryan Svatos is your guy More

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I found Frank Bleers to be a great salesman, always willing to accommodate a customer’s needs, offering personalized service, and making the entire process so understandable because of his expertise an willing to accommodate a customer’s needs, offering personalized service, and making the entire process so understandable because of his expertise and knowledge. Andy, the manager, is also accommodating and willing to offer alternatives for customers. I have bought four out of my five Toyotas from Anderson Toyota in Rockford. Always good to buy local! More

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Avoid doing business with this store at all costs! ! We had requested information on a 4Runner that was in stock. We did receive an overnight test drive of the unit, which we appreciated. From there ! We had requested information on a 4Runner that was in stock. We did receive an overnight test drive of the unit, which we appreciated. From there on, that's where the wheels came off on this experience. We were asked by our sales person what our parameters were to close a sale, and then we were presented with a proposal that included a warranty we never asked for or would have considered, and a nearly $4000 "market adjustment". We were presented a less than acceptable amount for our trade in as well. After replying back 3 times that none of their offers were acceptable, we then received phone calls from 2 managers asking what they could do to salvage the opportunity. Somehow neither had any knowledge of our situation and the General Sales Manager "paraphrased" that we would have accepted the vehicle by paying sticker price, which is not something we would have even considered. Being in small business, the way this store comports themselves leads me to tell others to avoid even thinking of doing business with Anderson Toyota. There's a reason why so many people in Rockford buy their vehicles out of the area. Other stores just know how to treat customers....period. More

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Seana was so nice & so very helpful! I couldn’t thank her enough for helping me through the whole process. I couldn’t thank her enough for helping me through the whole process. More

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Always a pleasure going to Anderson Toyota Lexus. Andy, Steve and the bunch are incredibly professional, friendly, and willing to serve! We’ve bought multiple cars from them and will keep coming bac Andy, Steve and the bunch are incredibly professional, friendly, and willing to serve! We’ve bought multiple cars from them and will keep coming back! Thank you GM (I’m sorry I cannot remember your name) for being so kind and thoughtful with your personal care of us! Also, thanks to the Mary for always having a smile:) More

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I love my new car! ! Don Smith was amazing to work with, kept us updated on the progress of our car, and was always available to answer questions! Thank you, Don! ! Don Smith was amazing to work with, kept us updated on the progress of our car, and was always available to answer questions! Thank you, Don! More

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Frank was the best person I have ever had to deal with when getting a new car! He made me feel like family and made sure I was doing okay every step of the way. When my new lease is up I hope to work wi when getting a new car! He made me feel like family and made sure I was doing okay every step of the way. When my new lease is up I hope to work with him again. Thank you, Frank! More

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Don and Ben completely removed all the stress of purchasing a vehicle. They were so kind and patient! I would highly recommend them! purchasing a vehicle. They were so kind and patient! I would highly recommend them! More

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