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Andy Long
Andy Long at W&L Subaru
Refer Me

Andy Long | Page 3

General Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.9
159 Reviews
4.9

159 Reviews

Write a Review

159 Reviews of Andy Long

January 11, 2023

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Employee Rating

No pressure sales environment, both salesman and sales manager were welcoming and easy to work with. Definitely recommend! More

by nsmorrison15
Recommend Dealer
Yes

Other Employees Tagged: Christian Perles

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Jan 16, 2023

W&L Subaru responded

Thank you so much!

January 11, 2023

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Employee Rating

Mark should have went over when my payments are due and how to set it up before I left the dealership. I also didn't get back my insurance card. More

by kardonpic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline, Scott Mertz, Christian Perles, Roy Beck , Mark Piercy

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Jan 16, 2023

W&L Subaru responded

Thank you for the feedback. It looks like your payments were calculated based on a payment start date of 2/19. As far as set up, there is nothing you need to do, unless you want to do autopay. Unfortunately we are not able to help with autopay setup, as every lender is different and we do not have access to the lenders' processes or mechanisms for that. If autopay is something you are interested in, please contact your lender after you receive your first statement. Thanks again, and have a great day!

Jan 18, 2023

kardonpic responded

Thank you for the reply. PSECU recently sent payment packet and we will set up automatic payments.

January 07, 2023

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Refereed by a friend and purchased my first Subaru! Realy enjoyed the experience and customer service. More

by sexyeyes1499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Piercy, Kim Rorke, Gavin in ser was a big help and so friendly!

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Jan 16, 2023

W&L Subaru responded

Thanks for sharing your experience! Have a great day!

January 04, 2023

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Great service respect would buy again great and clean atmosphere great service department state of the art the waiting area is cool lots of snacks More

by wmmjr5050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Robert Shoup, Becky Kline , Angela McCormick, Mark Piercy, Kim Rorke

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Jan 05, 2023

W&L Subaru responded

Thanks so much for the review!

December 22, 2022

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Excellent service! Great people. Professional and handling things timely manner. I am happy with my car. More

by noringer347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Meghan Balum, Gregg Bassett, Scott Mertz, Cliff Clymer, Roy Beck , Shaunda Zeigler

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Dec 23, 2022

W&L Subaru responded

Thank you for the 5-star ratings!

December 13, 2022

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Employee Rating

All services were performed as requested. I appreciate Issac and Jessica for all their help during my visit. Treat you like family. W & L Subaru is the real deal. More

by Steelers58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Scott Mertz , Isaac Young, Jessica Lloyd

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Dec 14, 2022

W&L Subaru responded

Thank you so much!

December 04, 2022

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excellent service department-they are all wonderful and care about you and your satisfaction with your car More

by cjspecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline, Roy Beck , Shaunda Zeigler

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Dec 05, 2022

W&L Subaru responded

Thank you so much!

November 28, 2022

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Very professional, courteous, and friendly staff. Very satisfied with the whole deal from start to finish. A wonderful atmosphere in the really nice building from sales to service. I have purchased m More

by ben.tharp123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meghan Balum, Gregg Bassett, Becky Kline, Scott Mertz, Cliff Clymer, Roy Beck , Shaunda Zeigler

Helpful
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Dec 05, 2022

W&L Subaru responded

Thank you for the repeat business! It is always our pleasure helping you! Take care and enjoy your new car!

November 23, 2022

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Employee Rating

Everyone was very helpful. They were very fast at getting you out the door after the sale. More

by beefalo63
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christian Perles

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Nov 25, 2022

W&L Subaru responded

We appreciate the feedback! Thanks!

November 18, 2022

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Employee Rating

Best dealer interaction and service I’ve ever experienced! Andy Long and his sales crew are second to none! More

by jbennett13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline , Tony Kauffman

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Nov 18, 2022

W&L Subaru responded

It was our pleasure helping you! Thank you for sharing your experience!

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