Andy Savas | Page 35
Service Consultant
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
348 Reviews
Write a Review348 Reviews of Andy Savas
July 16, 2020
Made an appointment for service at 9:20AM. Arrived right at 9:20. Waited in the heat for 20 minutes before I was even acknowledged. Once I was finally with a service advisor, I felt good about the service I at 9:20. Waited in the heat for 20 minutes before I was even acknowledged. Once I was finally with a service advisor, I felt good about the service I would receive. By 4PM, I hadn’t received an update on my vehicle. I called and was sent to voicemail. By 5PM, I had not heard back so I called again. At this point I was told that my vehicle hadn’t even been looked at yet! I wound up leaving my car overnight, but still had to do all of the work on my end to get a status update the following day. The mechanical issue was resolved to my satisfaction. But the customer service was non-existent this visit. It was the complete opposite experience than what I had at my prior visit! More
July 14, 2020
I had a pleasant experience. My car had issues due to a recalled part. Called in and Andy assisted me throughout the whole thing, notified me when my car was ready and it’s been doing fine since! :) recalled part. Called in and Andy assisted me throughout the whole thing, notified me when my car was ready and it’s been doing fine since! :) More
Other Employees Tagged: Andy/Andrew
July 14, 2020
A lot of advertising and little delivery. Even with an appointment, three hours to get an oil change yet no comment on the check engine light. Inability to use service rewards to pay for the work. appointment, three hours to get an oil change yet no comment on the check engine light. Inability to use service rewards to pay for the work. More
July 13, 2020
Andrew was great. He kept me updated throughout the process while my truck was being worked on. He also got me the pricing i requested for the other things i need to get done coming up and explained wh process while my truck was being worked on. He also got me the pricing i requested for the other things i need to get done coming up and explained what was needed. More
June 30, 2020
I made an appointment for Friday June 26th at 9 am. The service advisors had many more cars then they could handle. I had not planned to leave the car but at their advice I left it in hopes they could look service advisors had many more cars then they could handle. I had not planned to leave the car but at their advice I left it in hopes they could look at it that day. They did not look at it Friday or Saturday so I picked it up after closing on Saturday and went to another service shop on Sunday and within 45 minutes of me arriving they had diagnosed the problem with my car and gave me a 3 hour repair time. They fixed the car to my satisfaction. It is highly unlikely that I will return to your service department. Thank-you. More
Other Employees Tagged: Jacob Perez
June 18, 2020
Andy was great and really helped to get the work done on the Jeep as fast as possible. Social distancing has made his job harder, but his attitude never reflected it. the Jeep as fast as possible. Social distancing has made his job harder, but his attitude never reflected it. More