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Angus Chu
Angus Chu at Hawk Chevrolet of Joliet
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Angus Chu

Service Advisor

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

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4.7
100 Reviews

Dealership Experience

6 yrs

Industry Experience

13 yrs, 2 mos

Specialties & Trainings

Cadillac

Chevrolet

4.7

100 Reviews

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100 Reviews of Angus Chu

December 07, 2023

Dealership Rating
Employee Rating

Excellent customer service & friendly. Will answer all questions asked of them. Never had a problem with servicing there More

by OURLADYM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Hector Ortiz, Daniel Diaz, Gary Calisti, Zac Bennett

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Dec 09, 2023

Hawk Chevrolet of Joliet responded

Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2023

Dealership Rating
Employee Rating

Got me in right away. Wasn't a long wait, very happy with the service Will recommend you to other people More

by FUBO1127
Recommend Dealer
Yes

Other Employees Tagged: Angus Chu

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Dec 05, 2023

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 29, 2023

Dealership Rating
Employee Rating

Everything was done to my satisfaction but 2 hours for an oil change, tire rotation, 27 point inspection and a cabin filter change? More

by jgheiden
Recommend Dealer
Yes

Other Employees Tagged: Angus Chu

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Dec 01, 2023

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (815) 600-7621.

November 28, 2023

Dealership Rating
Employee Rating

My experience was very nice No No No No No No No no no no More

by TODD65
Recommend Dealer
Yes

Other Employees Tagged: Angus Chu

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Dec 01, 2023

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Bill Webb at 779-260-4270

November 23, 2023

Dealership Rating
Employee Rating

Even though it took longer than expected, the work performed seems great! Car runs great! More

by BNCGAWLIK1733
Recommend Dealer
Yes

Other Employees Tagged: Angus Chu

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Nov 23, 2023

BNCGAWLIK1733 responded

Everything was good!

November 22, 2023

Dealership Rating
Employee Rating

Good dealer to work with every thing went easy. Would buy car from them again. More

by PH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Hector Ortiz, Daniel Diaz, Gary Calisti, Zac Bennett

Helpful
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Nov 25, 2023

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

November 20, 2023

Dealership Rating
Employee Rating

Service managers don’t seemed to care much about the customer or what is best for them More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 22, 2023

Hawk Chevrolet of Joliet responded

Hello, Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you'd be willing to provide more details, please reach out to us so we can assist you further. Customer Care Manager Daryl Woltman 779-260-4311

November 18, 2023

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Employee Rating

Sat in the waiting area for an extra 15 minutes before noticing a phone call from the dealership stating that my service was done. So I basically wasted at least 15 minutes because the service writer coul More

by frigacz
Workmanship
Service Time
Recommend Dealer
Yes
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Dec 29, 2023

Hawk Chevrolet of Joliet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Kelvin Nunez at (779) 260-4270 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 18, 2023

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Employee Rating

Always outstanding service. That's why I chose Hawk for my 4 tire replacement rather than a tire store. All of my service work is done at Hawk. Angus is an excellent service rep More

by RACEFAN71
Recommend Dealer
Yes

Other Employees Tagged: Angus Chu

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Dec 29, 2023

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon! Sincerely, Kelvin Nunez Service Manager

November 16, 2023

Dealership Rating
Employee Rating

Excellent service,ready appt. And friendly staff makes a perfect situation to take my car for service. More

by COLLEEN101ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Ortiz

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Nov 19, 2023

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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