Anita Smith | Page 5

Terrific Listened to my wants Personable Knowledgeable. Excellent follow up. Just a great experience Happy Nfegotiation part of buying a car is always a Listened to my wants Personable Knowledgeable. Excellent follow up. Just a great experience Happy Nfegotiation part of buying a car is always a Challenge Not sure why this survey has a minimum number of words, this is the only negative part of the transaction Anita is a rock star! More

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Problem with service advisor Had I listened to the first service advisor I talked to I would not have ever returned to the dealership. Without looking at my car he told me my car Had I listened to the first service advisor I talked to I would not have ever returned to the dealership. Without looking at my car he told me my car was not the problem and to keep this from happening again I should not leave my key in the car. Danny Chupak and Anita Smith went above and beyond to correct this situation. They should be applauded. Without Anita and Danny’s assistance my answer above would have been a definite NO. More

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Excellent Customer Service I never mind going to Jim Hudson Lexus for my service on my RX350. First I would like to say that the car I purchased is just perfect. Great running a I never mind going to Jim Hudson Lexus for my service on my RX350. First I would like to say that the car I purchased is just perfect. Great running and looks good. The customer service consultant was wonderful. His name was Danny Chupek he explained all that would be done to my car, got me a loaner to use and gave me an approximate time it would be finished. I was going to trade my 2013 RX350 for another Pre-certified car but you know the old saying "if it's not broken, don't fix it". I decided to wait another year before I trade it in. I just love my car. Thank you for being one of the best car dealers around. Judith Giangiulio, Originally from Pennsylvania. More

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Excellent service Great staff and facilities Everyone was very helpful and eager to assist. Greeting was from front door on. Service and knowledge were great. Overall Great staff and facilities Everyone was very helpful and eager to assist. Greeting was from front door on. Service and knowledge were great. Overall excenno More

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Lexus customer I was very pleased with the service. I plan to return for my next appointment. I was surprised that I needed some repairs done but they were completed I was very pleased with the service. I plan to return for my next appointment. I was surprised that I needed some repairs done but they were completed while we waited. Completely satisfied. My clean car returned was A+ to me. The service was A+ to my husband. lol More

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Exceptinal Service My wife and I have just recently purchased our 4th and 5th Lexus from Anita Smith with Jim Hudson Lexus in Columbia, SC. As expected, the entire deale My wife and I have just recently purchased our 4th and 5th Lexus from Anita Smith with Jim Hudson Lexus in Columbia, SC. As expected, the entire dealership did not disappoint us in any area of service or friendliness. We will always recommend this dealership to all of our friends and family More

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Above and Beyond in Service I went in to have 50K mile service done and asked about a noise coming from the AC (a problem which they graciously fixed for me before). They needed I went in to have 50K mile service done and asked about a noise coming from the AC (a problem which they graciously fixed for me before). They needed to compare a "control" vehicle but, there were no cars on the lot with my same model year. Not to worry. What does the service manager do? Walks on over to the dealer next door where the owner there has the same car and borrows his to try and help me with my issue. #aboveandbeyond More

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