Ann Marie Masciarelli

I worked with Ron Traver (Sales Manager), and Michael Maymon (Sales Person) directly and had a great customer service experience. They truly cared about my satisfaction and I greatly appreciated that. I Maymon (Sales Person) directly and had a great customer service experience. They truly cared about my satisfaction and I greatly appreciated that. I have been doing business with Balise Volkswagen for 8 years and have just leased my 4th car with them. This is one of the best experiences that I've had so far! I would highly recommend the team at Balise VW! 5 stars! More

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Horrible Dealer Arrogant and not trustworthy.Ive been waiting three months for a right front fender for my VW JETTA.Nobody ever calls back.Thet lie and say we will . Terrible place don't get your car t waiting three months for a right front fender for my VW JETTA.Nobody ever calls back.Thet lie and say we will . Terrible place don't get your car there.Dibt have it repaired there.Dont have it serviced there.Was told we will call you back.They never did. I went to replace a gas cap.I asked the parts person if he coutdo it He broke the anchor and I had to wait two months for the new part.They wanted to put a rivet and hang ny gas cap to that!I told them I want a new part because broke it ! I was told by a cocky arrogant parts person. We don't know when your part will be in! Stay away from that place! More

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