Anne Monroe
Anne Monroe at Gateway Chevrolet
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Anne Monroe | Page 2

Customer Relations Director

Gateway Chevrolet

9901 West Papago Freeway
Avondale, AZ 85323

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3.0
25 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

19 yrs, 1 mo

Languages Spoken

English English

3.0

25 Reviews

Write a Review

25 Reviews of Anne Monroe

October 21, 2021

Dealership Rating
Employee Rating

DOES NOT CARE ABOUT CUSTOMERS. PROFIT OVER PEOPLE! Rude, no customer service, does not own up to mistakes, blames customer for everything! More

by MRNMRS.VA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Donald Cummings, Dan Bieber , Enrique Velazquez

Nov 30, 2021

Gateway Chevrolet responded

Thank you MRNMRS.VA for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 13, 2021

Dealership Rating
Employee Rating

No communication at all!! It when in for an oil change and to check for an oil leak on Monday did not get it back till Tuesday after I called 4 times to check on the status. I had to request to speak to a More

by elio1285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 30, 2021

Gateway Chevrolet responded

Thank you elio1285 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

September 24, 2021

Dealership Rating
Employee Rating

I have issues with the transmission, the dealer have 8 days to work with the truc but the truck have the same issues More

by Gmoran1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Donald Cummings , Howard Thaler, Enrique Velazquez

July 21, 2021

Dealership Rating
Employee Rating

Good service . Good communication. Was able to get everything done quick and easy. Car was washed and looking good. Service was quick and professional. Top notch More

by rcampos5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donald Cummings , Howard Thaler, Enrique Velazquez

Jul 23, 2021

Gateway Chevrolet responded

Hello rcampos5, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

Jul 23, 2021

rcampos5 responded

Thank you

May 29, 2021

Dealership Rating
Employee Rating

When car is ready nobody call you to pick it upIwas When car is ready nobody call you to pick it up Iwas waiting there hours afther car ready and they serve only bottle waters not like it. More

by takmat.gh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 27, 2021

Dealership Rating
Employee Rating

In 60 years of purchasing vehicles, Gateway is by far the company to emulate others to follow. I will continue to purchase all my vehicles form Gateway. More

by PAT16603
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachael Fry, Dan Bieber, Jeremy Thompson , La Rue Abrams, Alex Aguirre, Bryan Apodaca, Josh Bowles, Howard Thaler, Samuel Young, John Dunlap

Jun 05, 2021

Gateway Chevrolet responded

PAT16603 Thank you for taking the time to leave us great feedback. We're pleased to know we have been able to exceed your expectations and really help you out. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All The Best, Team Gateway

February 05, 2021

Dealership Rating
Employee Rating

The service that I received was incredible. The team was hospitable and friendly. They serviced my car extremely well. I love servicing my car here. More

by vkarlaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gambino, Rachael Fry, Donald Cummings, Dan Bieber , Alex Aguirre, Bryan Apodaca, Javii Molina Quintero, Howard Thaler, Enrique Velazquez

Feb 08, 2021

Gateway Chevrolet responded

Hello vkarlaaa, Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway

January 12, 2021

Dealership Rating
Employee Rating

Tanks for fixing my problem and sorry for the comments the I made before and Tanks you guys my apologies for you Tanks you for More

by quinoneshugo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gambino, Rachael Fry, Donald Cummings , Alfonso Gastelum, Enrique Velazquez

Jan 13, 2021

Gateway Chevrolet responded

Hi there quinoneshugo, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet, Inc.. We hope to see you soon! Best Wishes, Team Gateway

December 07, 2020

Dealership Rating
Employee Rating

Thank you for your great service and your friendliness. My fiancé and I love coming here to get our vehicle’s serviced and Maintenance. Keep up the great work More

by amanda.nieto27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gambino, Dwayne Washington

Dec 08, 2020

Gateway Chevrolet responded

amanda.nieto27 Thank you for the 5 star review! What great feedback we strive for excellence so its rewarding to hear such great feedback. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We sincerely value your business and look forward to your next visit! All the best, Team Gateway

December 07, 2020

Dealership Rating
Employee Rating

Very good dealership. I would highly recommend this place to anyone who is in the market. Very good experience working with the gateway team. Very pleased More

by josh97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donald Cummings , La Rue Abrams, Alex Aguirre, Bryan Apodaca, Seth Behrens, Josh Bowles, Tony Castel de Oro, David Dadisho, Howard Thaler

Dec 08, 2020

Gateway Chevrolet responded

josh97 Thank you for the great feedback! We're pleased to know we have been able to exceed your expectations and really help you out. We're glad to hear you found our staff was so knowledgeable and helpful. Thank you for choosing Gateway Chevrolet, Inc. as your first choice for all your automotive needs! All the best, Team Gateway

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