Anthony Cox
Anthony Cox at Marlow Ford
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Anthony Cox

Service Manager

Marlow Ford

1021 US-211 West
Luray, VA 22835

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Anthony Cox

April 19, 2025

Dealership Rating
Employee Rating

Great experience, shout out to Emma for explaining the paper and finishing promptly.and professionally More

by randyhawkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2025

Marlow Ford responded

Thank you, Randy, for the fantastic review and the kind shout-out to Emma! We’re so glad to hear that your experience at Marlow Ford was a great one. Emma takes pride in making the paperwork process smooth and professional, and we’re thrilled she left a positive impression. Thank you again for your support—we truly appreciate it and look forward to helping you again in the future!

April 15, 2025

Dealership Rating
Employee Rating

Everyone was very courteous and professional. I have never had any better professional like I had during this process in buying a car. More

by fpainter45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2025

Marlow Ford responded

We’re truly grateful for your kind words and for taking the time to share your experience. We're thrilled to hear that our team provided the most professional and courteous service you’ve ever received during a vehicle purchase. At Marlow Ford, we are committed to exceeding expectations, and your feedback is a wonderful reflection of our dedication to integrity, relationships, and exceptional service. Thank you again—we look forward to continuing to serve you and building a lasting relationship!

December 29, 2024

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Always understanding and knowledgeable and helpfull in the service dept. always a pleasure to work with the sales dept. wish they were bigger and had more inventory on the lot both new and used. More

by NOEMAIL20
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer, Virginia Ridgeway , The lady in the billing department is always a pleasure she’s always smiling informative and a pleasure to deal with even if you have questions or concerns

Dec 30, 2024

Marlow Ford responded

Thank you so much for the fantastic review! We’re so happy to hear that you’ve had great experiences with both our Service Department and Sales Team. Our team works hard to be as helpful, understanding, and knowledgeable as possible, and your feedback means a lot to us. We completely understand the desire for more inventory, and we're actively working on bringing in more new and used vehicles to meet your needs. We appreciate your loyalty and look forward to serving you again soon. Thanks again for choosing Marlow Ford!

November 27, 2024

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Employee Rating

First time out the shop I run in to bolts not put in and other bolts not put in proper place, had to take my jeep back for them to put fuel rail bolts in that they never put in apparently bc I leaked about More

by dwaynerennerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Darrell Greer

October 09, 2024

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Employee Rating

Marlow of Luray has the greatest service team. Their service leadership is seamless and incredible. The auto professionals and technicians are ultra qualified, no matter the age of the vehicle. More

by James Holsinger, Jr.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer, Virginia Ridgeway , J. Comer

Oct 10, 2024

Marlow Ford responded

Thank you so much for your fantastic review! We're beyond grateful that you've entrusted Marlow Ford of Luray with your remarkable range of vehicles, from your 1980 F350 rollback and 1970 fastback Mustang to your newer autos. It means the world to us to hear that our service team has earned your highest recommendation. We strive to provide seamless and expert care for every vehicle that comes through our doors, and knowing that we've met your expectations is incredibly rewarding. We look forward to continuing to offer top-rated service for your collection and appreciate your trust in us! Thank you again!

August 08, 2024

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Always great service and with a smile! Have been getting our trucks servied at Marlow for years and have purchased new from them as well. More

by patti7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Aug 09, 2024

Marlow Ford responded

Thank you for the five-stars! We love shining those smiles throughout the day because we show how much we care about you! Have a fantastic summer!

June 09, 2024

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Employee Rating

Service wás quick and courteous. Have dealt with this dealer for many years and have always been happy with the company's service. More

by lbbaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Marlow Ford responded

Thank you for the review! I'm happy that our service was great and has always been satisfying for you. I look forward to making our service improve the longer you stay with us. Have a wonderful day!

June 04, 2024

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Employee Rating

The customer service at Marlow is top notch! I’m never disappointed! Thanks to everyone there!!!! More

by Karla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Marlow Ford responded

Thank you Karla for your review! It warms my heart that you found our service so satisfactory! All those exclamation points are making the point clear -- you love us, and we appreciate you. Have a wonderful day, and we'll see you soon!!

June 01, 2024

Dealership Rating
Employee Rating

Nice people, do good job getting me in ,They keep me up dating o. Recalls More

by gregmoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Marlow Ford responded

Thank you for your ratings! I'm so excited you found everyone friendly and transparent. Those are our goals---serving your needs and keeping your vehicle healthy on the road. Have an amazing day!

May 13, 2024

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Employee Rating

Very knowledgeable, great service and Nice waiting room. Always answer the phone with a friendly voice. More

by OFFICE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer, Virginia Ridgeway , JW Painter

May 13, 2024

Marlow Ford responded

We love friendly!! Thank you so much for the five stars! I'm sure the group will outshine their last performance when we see you next time!

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