Antoanett Ugas

Dealership was excellent financial person was excellent Didn’t like sales person She explained nothing Didn’t like sales person She explained nothing More

by bigmikec54 Verified Customer Verified Customer

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Kia Hollywood, very efficient. Representatives friendly and helpful. Impressive selection of models to choose from. The preparation of documents very advanced. Contacted Kia via th Representatives friendly and helpful. Impressive selection of models to choose from. The preparation of documents very advanced. Contacted Kia via their website and was able to quickly view models fitting my requirements. More

by cambctv Verified Customer Verified Customer

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I can’t say enough about the excellent customer service received from the sales woman Antoinette. She had great patience with me and helped me set up the Kia connect app on my iPhone It’s hard to improve o received from the sales woman Antoinette. She had great patience with me and helped me set up the Kia connect app on my iPhone It’s hard to improve on excellence and my sincere congratulations! I love my new Kia and couldn’t stop driving it today. Robert Sitoski Esq. More

by robsitlaw Verified Customer Verified Customer

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I purchased an electric vehicle and you delivered it to me with 12% charge. In addition, you still had stickers on the inside of the windshield and the car was filthy. I was not instructed on how to set up me with 12% charge. In addition, you still had stickers on the inside of the windshield and the car was filthy. I was not instructed on how to set up the app or the charging. Had this not be my second electric car I would have been returning the car. The dealership set me up for failure as an EV owner. More

by Danielares.realtor Verified Customer Verified Customer

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Muy buena atención , bien rápido todo el proceso y te ayudan a conseguir el máximo descuento ayudan a conseguir el máximo descuento More

by mailencita1496 Verified Customer Verified Customer

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She was extraordinary and professional. Great service .Great team work! Great experience. Totally recommend! Than you! Great service .Great team work! Great experience. Totally recommend! Than you! More

by MELANIBE Verified Customer Verified Customer

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Excellent service from each of the workers who attended us very friendly they were attentive to everything us very friendly they were attentive to everything More

by ALEJANDROJVU13 Verified Customer Verified Customer

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Good attention, good deal. I only suggest that the timing of the process should be shorter when you get the car. Thank you for your service I only suggest that the timing of the process should be shorter when you get the car. Thank you for your service More

by nataliarougier Verified Customer Verified Customer

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I did not get a good deal, Was disrespected by finance director. Was locked into a bad deal. I see why a hard copy of the contract is not given to the customer at the time of purchase! I did not actually director. Was locked into a bad deal. I see why a hard copy of the contract is not given to the customer at the time of purchase! I did not actually see it until I went to the library 10 days later to view/make a copy of it. The phone service sucks. If you want to speak to someone in regards to a situation, you get a voicemail. I called on the 5/18 or 19 and asked if my finance person was there and I was told that he was but when I arrived I was told that he was off! I even called while I was sitting in the waiting area, just to see what the operate would say and it was the same response, yes he is here. And you can never get to the GM. I would still like to talk to the GM about my experience. My tag was delivered by UPS on Friday, May 23, 2025. It was delivered damaged, bent in several places. Hollywood Kia's solution, via a sales mgr, was to bring it in and they would straighten it out for me and it would be good as new other than that I would have to pay again. (I know that's a lie) Some of the responses on the application were inaccurate and was I was not asked for some of the responses. My son just wanted to surprise me with a brand new car for Mother's day now it has become a headache. More

by CAKES072013 Verified Customer Verified Customer

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They didn’t do what was agreed upon. Never washed the car, not the day that we bought it and not the day of filling the survey , they did not do a final delivery and sold us a premium pr Never washed the car, not the day that we bought it and not the day of filling the survey , they did not do a final delivery and sold us a premium protection bundle that we clearly said we didn’t want it . More

by rosieg1017 Verified Customer Verified Customer

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