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April Fyock
April Fyock at Bocker Auto Group

April Fyock

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
5.0
90 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

9 yrs

Industry Experience

13 yrs, 4 mos

Specialties & Trainings

Service Advisor

5.0

90 Reviews

Write a Review

90 Reviews of April Fyock

November 12, 2025

Dealership Rating
Employee Rating

Done right the first time, knowledgeable service personnel that go the extra mile to make your service appointment excellent More

by gegrabins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Gary Shorter

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Nov 12, 2025

Bocker Auto Group responded

Thank you for your fantastic review! We truly appreciate your kind words about our knowledgeable service personnel at Bocker Chevrolet GMC. It's our goal to ensure every service appointment is excellent, and we're thrilled to hear that we made a positive impact during your visit. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

November 11, 2025

Dealership Rating
Employee Rating

I made an appointment for them to check out a noise I was hearing when I applied my brakes. They were able to diagnose the issue and fix it the same day while I waited in the waiting room. This meant a lot More

by HEMMERSBACHFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Bocker Auto Group responded

Thank you for your lovely review! We're thrilled to hear that we could diagnose and fix the noise in your SUV on the same day you visited. It's great to know that we could accommodate your schedule and provide you with a positive experience while you waited. We appreciate your trust in Bocker Chevrolet GMC and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

November 04, 2025

Dealership Rating
Employee Rating

Another smooth transaction… Enjoy buying at Bocker’s, my go to dealership…. Price is always competitive More

by gludwig123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Dean Obert, Gary Shorter

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Nov 04, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had another smooth transaction at Bocker Chevrolet GMC. It's great to know that you consider us your go-to dealership and appreciate our competitive pricing. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

November 01, 2025

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Employee Rating

Always a pleasant experience, friendly employees who do excellent work. Will continue having my vehicles serviced at Bocker More

by jicki99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shorter, Austin Bowser

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Nov 01, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Jicki! We're thrilled to hear that you've consistently had a pleasant experience with our friendly employees and their excellent work. We appreciate your trust in Bocker Chevrolet GMC for your vehicle servicing needs and look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

October 17, 2025

Dealership Rating
Employee Rating

Good service great people truck was in a out and at timely matter. Absolutely great service. More

by CUDA1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Oct 17, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at Bocker Chevrolet GMC and that your truck was serviced efficiently. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

October 03, 2025

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Employee Rating

Everyone there works hard to get you what ever it takes to get you back on the road and satisfied More

by dougscudder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker

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Oct 03, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Doug! We’re thrilled to hear that our team at Bocker Chevrolet GMC went above and beyond to get you back on the road and ensure your satisfaction. Your feedback means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 24, 2025

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Employee Rating

Everything went ahead of schedule and was completed to my complete satisfaction with no issues. More

by ELLENKLATT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Dean Obert, Brad Leverton, Wayne McCarthy

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Sep 25, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Ellen! We're thrilled to hear that everything went ahead of schedule and that you were completely satisfied with your experience at Bocker Chevrolet GMC. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 19, 2025

Dealership Rating
Employee Rating

All service managers have been very helpful and courteous whenever I have had to bring a vehicle in for some type of service. More

by bokemeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy , David Huber has always gone the extra mile in trying to find the right parts for my vehices.

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Sep 20, 2025

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your feedback on our service managers at Bocker Chevrolet GMC. We're glad to hear that you've experienced helpful and courteous service during your visits. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 16, 2025

Dealership Rating
Employee Rating

Always a great experience. SUV is fixed and thanks to April for her great customer service. April always gives us great customer service! More

by rlpm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 17, 2025

Bocker Auto Group responded

Thank you for your wonderful feedback! We're pleased to hear that your SUV is fixed and that April provided you with great customer service. At Bocker Chevrolet GMC, our team strives to ensure that every experience is a positive one. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

August 13, 2025

Dealership Rating
Employee Rating

Great follow and great service. April did a great job ! Keep up the great work! More

by BUNKBALL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

Report | Print
Aug 13, 2025

Bocker Auto Group responded

Thank you so much for your review! We're glad to hear you had a great experience with our team, especially with April. Your appreciation motivates us to continue providing excellent service at Bocker Chevrolet GMC. We look forward to assisting you again soon. Sincerely, The Bocker Chevrolet GMC Team

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