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April Fyock
April Fyock at Bocker Auto Group

April Fyock

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
5.0
67 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

8 yrs, 6 mos

Industry Experience

12 yrs, 10 mos

Specialties & Trainings

Service Advisor

5.0

67 Reviews

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67 Reviews of April Fyock

May 19, 2025

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Employee Rating

Great people,and great service,goes above and beyond to take care of my needs More

by d_rackow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy, Gretchen Cross

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May 19, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about our team and the service you've received at Bocker Chevrolet GMC. It’s our priority to go above and beyond for our customers. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

May 17, 2025

Dealership Rating
Employee Rating

Very professionally done. The dent on my derivers side door is not noticeable. Thank you! More

by JRHYNEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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May 17, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that the repair on your driver's side door turned out so well and that you found our service to be professional. At Bocker Chevrolet GMC, we strive to provide the best for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

May 14, 2025

Dealership Rating
Employee Rating

I have Bocker working all my car and truck when I need work done on them More

by hoodlumhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy

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May 15, 2025

Bocker Auto Group responded

Thank you for your positive review! We're thrilled to hear that you trust Bocker Chevrolet GMC with your car and truck maintenance. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future. Don't hesitate to reach out if you need anything else! Sincerely, The Bocker Chevrolet GMC Team

May 12, 2025

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Employee Rating

Got her all ready for some curvy roads drives this summer. SW WI and NE IA Thank You. More

by d.sutherland.32
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

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May 12, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear you're ready for those summer drives in beautiful SW WI and NE IA. If you have any questions or need further assistance, feel free to reach out. Enjoy the road ahead with your new vehicle from Bocker Chevrolet GMC! Sincerely, The Bocker Chevrolet GMC Team

May 11, 2025

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Employee Rating

Bocker has been our dealership for life. We always know when we go there that we will get great service and everyone is pleasant and respectful. More

by ilfarm04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Dean Obert, Gary Shorter, Rob Robb, Brad Leverton, Wayne McCarthy, Greg Stronczek

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May 11, 2025

Bocker Auto Group responded

Thank you for sharing your positive experience with us! We appreciate your loyalty to Bocker Chevrolet GMC. It's great to hear that you consistently receive great service and feel respected during your visits. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

May 10, 2025

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Employee Rating

Very attentive and knowledgeable, prompt friendly service . Their mechanics are top notch !! Everyone treats you with the utmost respect . More

by curtlamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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May 10, 2025

Bocker Auto Group responded

Thank you for your kind words, Curt! We're thrilled to hear that you experienced attentive and knowledgeable service at Bocker Chevrolet GMC. Our team works hard to provide friendly and respectful experiences for all our customers. We appreciate your feedback and look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

May 02, 2025

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Employee Rating

Fast, pleasant, helpful. Lower than the quote, i appreciate that. Car is working great now. More

by PRESERVATIONWOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton

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May 03, 2025

Bocker Auto Group responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had a fast, pleasant, and helpful experience at Bocker Chevrolet GMC. It’s great to know that your car is working well and that we could provide you with a lower quote. We appreciate you taking the time to share your experience, and we look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 25, 2025

Dealership Rating
Employee Rating

Awes Dealership polite and very helpful Very clean and neat service center nice quick lube enter More

by delsal70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Apr 26, 2025

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your positive feedback about Bocker Chevrolet GMC and our service center. It’s great to hear that you found our team polite and helpful. We strive to maintain a clean and efficient environment for our customers. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 24, 2025

Dealership Rating
Employee Rating

Excellant service. I really appreciated the courtesy ride .Parts were on hand. and work was completed in the amount of time quoted. More

by pmstevepauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

Report | Print
Apr 24, 2025

Bocker Auto Group responded

Thank you for your fantastic review! We’re glad to hear that you appreciated the excellent service, courtesy ride, and timely completion of your vehicle’s work at Bocker Chevrolet GMC. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Apr 24, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with Bocker Chevrolet GMC. We appreciate your feedback about our courtesy ride and timely service. It's our goal to keep our customers satisfied, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 03, 2025

Dealership Rating
Employee Rating

Very kind and professional. Answered any questions I had and always kept in contact throughout the process. More

by HMARIEHAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Gretchen Cross

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Apr 04, 2025

Bocker Auto Group responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Bocker Chevrolet GMC. Our team strives to provide excellent service and clear communication, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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