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Heather Lampros
Heather Lampros at Bocker Auto Group

Heather Lampros

Service Writer

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
4.8
100 Reviews

Dealership Experience

10 yrs, 1 mo

Industry Experience

14 yrs, 1 mo

4.8

100 Reviews

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100 Reviews of Heather Lampros

July 28, 2026

Dealership Rating
Employee Rating

Placed an order for stepsides for my Colorado, when they came in set a time to get them put on. Everything went smoothly and without any issues. The folks did a great job and in a reasonable amount of tim More

by MPDOMINI1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy

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Jul 28, 2026

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that your experience with Bocker Chevrolet GMC was smooth and that our team did a great job installing the stepsides on your Chevrolet Colorado. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

July 27, 2026

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Excellent service department. Always very friendly and efficient. I would not take my vehicle any place else. More

by bectom
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 27, 2026

Bocker Auto Group responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our service department at Bocker Auto Group. It’s great to hear that you find our team friendly and efficient. Looking forward to continuing to serve you and your vehicle in the future! Sincerely, The Bocker Chevrolet GMC Team

July 21, 2026

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Great service they explained everything, Even showed pictures, Heather took care of me from start to finish More

by LOOMISBARB
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Service Time
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Recommend Dealer
Yes
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Jul 22, 2026

Bocker Auto Group responded

Thank you for your review! We’re thrilled to hear that you received great service at Bocker Chevrolet GMC and that Heather took care of you from start to finish. Your feedback is appreciated, and we hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

July 21, 2026

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I appreciate the entire team's professionalism, expertise, clear communication and friendly demeanor. In addition, the waitng area and restrooms are always well-maintained. More

by jamiepetras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy , Jim Palmer 5 stars

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Jul 21, 2026

Bocker Auto Group responded

Thank you for your review, Jamie! We appreciate your kind words about our professionalism, expertise, clear communication, and friendly demeanor. It’s important to us that our customers have a great experience at Bocker Chevrolet GMC. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

July 17, 2026

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Employee Rating

While dealing with my second part failure in (6) years Matt and Heather did their best to listen and work with me. More

by jay.pfister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Mau

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Jul 18, 2026

Bocker Auto Group responded

Thank you for your feedback, Jay. We appreciate you sharing your experience with us. It's great to hear that Matt and Heather were attentive and worked hard to assist you. If there's anything further you'd like to discuss, please don't hesitate to reach out to us at Bocker Auto Group. We look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

July 12, 2026

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Employee Rating

Always a safe bet to work with Bocker! I had to have some work done and Bocker was able to furnish a loaner vehicle while mine was being repaired. Thanks Bocker! More

by travisleestedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2026

Bocker Auto Group responded

Thank you, Travis! We’re delighted to hear that you had a positive experience with us at Bocker Chevrolet GMC. Providing a loaner vehicle is just one way we aim to make your time with us as convenient as possible. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

July 06, 2026

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Employee Rating

Very professional,clean dealership. I was told it would take one hour to do warranty work but only took 45 min. Very happy. More

by forestgreen44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy

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Jul 06, 2026

Bocker Auto Group responded

Thank you for your kind words! It's great to hear that you had a positive experience at Bocker Chevrolet GMC and that your warranty work was completed ahead of schedule. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

July 05, 2026

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Employee Rating

The app did not schedule me and Heather was wonderful, she got me in with no problem. I wont use the GM app anymore as it only causes problems. I will call to schedule directly. More

by davidlupa5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2026

Bocker Auto Group responded

Thank you for your feedback, David! We’re glad to hear that Heather was able to assist you and get you in without any issues. We appreciate your choice to reach out directly to Bocker Auto Group for scheduling in the future. Your experience is important to us, and we look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

July 05, 2026

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Employee Rating

Heather kept us updated great throughout our visit. We were pleasantly surprised that new brakes were not needed. We have a lot of trust in the Bocker service department. More

by 2018 Seirra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2026

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience at Bocker Chevrolet GMC and that Heather and our service department were able to provide you with the updates and trust you deserve. We appreciate your feedback and look forward to seeing you again for any future needs! Sincerely, The Bocker Chevrolet GMC Team

June 25, 2026

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Employee Rating

They do a great job . Like the courtesy ride and the loaner is a plus. Everybody is friendly And helpful . More

by MYKEWRENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2026

Bocker Auto Group responded

Thank you so much for your wonderful review, Myke! We're thrilled to hear that you had a great experience with us at Bocker Auto Group. It's fantastic to know you appreciated the courtesy ride and loaner service, as well as the friendly and helpful staff. Our team looks forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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