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April Fyock
April Fyock at Bocker Auto Group

April Fyock

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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5.0
124 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

9 yrs, 9 mos

Industry Experience

14 yrs, 1 mo

Specialties & Trainings

Service Advisor

5.0

124 Reviews

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124 Reviews of April Fyock

July 21, 2026

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Employee Rating

I appreciate the entire team's professionalism, expertise, clear communication and friendly demeanor. In addition, the waitng area and restrooms are always well-maintained. More

by jamiepetras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy , Jim Palmer 5 stars

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Jul 21, 2026

Bocker Auto Group responded

Thank you for your review, Jamie! We appreciate your kind words about our professionalism, expertise, clear communication, and friendly demeanor. It’s important to us that our customers have a great experience at Bocker Chevrolet GMC. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

July 06, 2026

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Delbert Bunker and the Bocker team are great to work with for service, sales and all!! More

by sterm22
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2026

Bocker Auto Group responded

Thank you for your kind words! Our team truly appreciates your positive feedback about Delbert at Bocker Chevrolet GMC. We're glad to hear that you had a great experience with our service and sales. We look forward to seeing you again for your future needs! Sincerely, The Bocker Chevrolet GMC Team

June 19, 2026

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Only complaint was wasting a trip and time —warranty work had to be re-done More

by jlnlobdell80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros

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Jun 19, 2026

Bocker Auto Group responded

Thank you for taking the time to share your feedback. We understand how important it is for warranty work to be completed the first time fully, so customers can move forward with confidence and convenience. Your experience offers a helpful perspective for Bocker Auto Group as we continue evaluating how repair quality checks and service procedures are handled. Please feel free to contact us directly if you would like to discuss your visit further. We are committed to strengthening reliability and ensuring repairs meet expectations before vehicles are returned. Sincerely, The Bocker Chevrolet GMC Team

June 09, 2026

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1st time I have needed to use the dealership for my vehicles major repair and it was easy and painless. I was impressed with communication and polite professionalism of all. I was easy to have to go i More

by jackie.warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Rob Robb, Wayne McCarthy

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Jun 10, 2026

Bocker Auto Group responded

Thank you for your wonderful review, Jackie! We're thrilled to hear that your experience with Bocker Chevrolet GMC for your vehicle's major repair was easy and painless. Our team takes pride in providing excellent communication and a welcoming atmosphere, and it's great to know that you felt this during your visit. We truly appreciate your kind words and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 06, 2026

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I have been a customer at this dealership for many years. Have always had a good experience. Heather was very helpful to work and wanted to make sure I was satisfied More

by JAMESMITCHELL61
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Jun 06, 2026

Bocker Auto Group responded

Thank you for your kind words, James! We truly appreciate your loyalty to us over the years. We're thrilled to hear that Heather was able to provide you with the assistance you needed and ensure your satisfaction. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

May 30, 2026

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Bocker Chevrolet always provides clean and timely service to all of our vehicles. The staff is helpfule and dependable. The shuttle service is also appreciated. More

by craigakroeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Rob Robb, Brad Leverton, Wayne McCarthy

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May 31, 2026

Bocker Auto Group responded

Thank you for your fantastic review, Craig! We’re pleased to hear that you consistently receive clean and timely service at Bocker Chevrolet GMC. Our staff takes pride in being helpful and dependable, and we're glad you appreciate our shuttle service. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

May 23, 2026

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April was very helpful, service was timely! ! This is what can be expected and why I keep coming back. Delbert runs a tight ship; customer service is alive and well. More

by m.hoeft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2026

Bocker Auto Group responded

Thank you for your wonderful review! We are pleased to hear that April provided you with helpful and timely service. At Bocker Chevrolet GMC, our team strives to maintain high standards, and it's great to know that Delbert and the team are meeting your expectations. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

May 13, 2026

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Great service drop of easy on time pickup felt like royalty treatment great job again More

by gofish63
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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May 13, 2026

Bocker Auto Group responded

Thank you for your fantastic review! It's great to hear that you felt like royalty during your visit to Bocker Chevrolet GMC. We strive to provide top-notch service, and we're so glad we met your expectations. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

May 11, 2026

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I've always been very satisfied with my experience at Bocker's. From the start to the finish, the communication from April was timely and detailed. I appreciate the high level of care and professionali More

by DIANE.WURM
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2026

Bocker Auto Group responded

Thank you for your wonderful review, Diane! We're thrilled to hear that you've had a satisfying experience with us at Bocker Chevrolet GMC. It's great to know that April provided you with timely and detailed communication, and we appreciate your kind words about our level of care and professionalism. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

May 07, 2026

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Employee Rating

Brad did a great job getting me quotes for tire replacement as well as 4 wheel align. More

by mholver48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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May 08, 2026

Bocker Auto Group responded

Thank you, we appreciate your positive feedback! We're glad to hear that Brad provided you with excellent service for your tire replacement and four-wheel alignment. At Bocker Chevrolet GMC, we strive to ensure our customers have a great experience. Our team looks forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

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