613 Reviews
Write a Review613 Reviews of Arlen Bird
May 02, 2024
As we were traveling west from Quebec, our Ford 350 Diesel needed service. On Sunday afternoon, the system told us we had a Exhaust Fluid System fault. We were in Erie and the truck could only be dr Diesel needed service. On Sunday afternoon, the system told us we had a Exhaust Fluid System fault. We were in Erie and the truck could only be driven 50 miles. Monday morning at 7:00, I drove to Bob Ferrando service where I met Arlen Bird. He told me they were fully booked but nevertheless, he said he would do his best to help. Well, he did! Tuesday morning we were back in the road after a new NOX sensor was installed and a full regeneration done. The service was outstanding and I cannot be thankful enough to Arlen, to the diesel mechanic and to Bob Ferrando dealership. I was so happy to have selected them for this service!!! More
April 25, 2024
Reasonable price. Fast service. Went above and beyond! Fixed warranty issues, and changed my oil! Fast service. Went above and beyond! Fixed warranty issues, and changed my oil! More
Other Employees Tagged: John Barney, Collin Mello , Gal at checkout! Did not catch her name. Courteous and helpful!
April 17, 2024
Everyone I talk to at Ferrando Ford is the best! It is such a pleasure to do business there. It is such a pleasure to do business there. More
Other Employees Tagged: Collin Mello
April 09, 2024
I was very happy with my surface. I called. They got me right in and handled the problem quickly. I called. They got me right in and handled the problem quickly. More
Other Employees Tagged: John Barney, Collin Mello
April 06, 2024
I had fast and polite service when I visited for my oil change last week! change last week! More
Other Employees Tagged: John Barney, Keaton Chase
April 04, 2024
Always feel like you are welcome, and the service is fast and professional. I have purchased my last 5 vehicles here… and professional. I have purchased my last 5 vehicles here… More
Other Employees Tagged: John Barney, Collin Mello