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Arturo Ramirez
Arturo Ramirez at Greenway Kia West
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Arturo Ramirez | Page 2

Sales Consultant

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.7
21 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

21 Reviews

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21 Reviews of Arturo Ramirez

November 13, 2023

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Employee Rating

Arturo was great, friendly and knowledgeable. Restrooms not to clean. Finance team was professional. Thanks More

by julib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Nov 13, 2023

Greenway Kia West responded

We're glad to know Arturo and our finance team provided you with a great experience at Greenway Kia West. We also appreciate your feedback about the restrooms and will be sure to have them cleaned up. Thanks for trusting us with your business and enjoy the new ride!

November 10, 2023

Dealership Rating
Employee Rating

Great, Arturo was attentive great customer service friendly the staff is really attentive has well. More

by danaisramos81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anas Lazaar, Nada Ammor, Paula Chavez

Helpful 1
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Nov 10, 2023

Greenway Kia West responded

We're glad to know that Arturo and the rest of our team at Greenway Kia West provided you with attentive service. Thanks for your review!

November 05, 2023

Dealership Rating
Employee Rating

Excelent Services great staff quality in all clean place quality and punctuality in service professionalism More

by PATTYCHIQUI58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Ahumada, Anas Lazaar, Ricardo Ojeda , Gabriel Torres

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Nov 06, 2023

Greenway Kia West responded

Patty, thank you for the positive feedback! We're glad to know that our team at Greenway Kia West provided excellent service and professionalism.

October 21, 2023

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Employee Rating

They are very insistent, I went just to see how much I could get for my car, and for an offer of $10,000 more than KBB, I went on Sunday, and I don't know how many times I said I can come back tomorrow, b More

by miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian Perez, Maher Mehjazi

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Oct 23, 2023

Greenway Kia West responded

Miguel, I'm sorry to read about your experience. We aim for transparency in all our transactions and it's concerning that you felt there were hidden fees added. This is not the impression we want to leave with any customer. I'd like an opportunity to discuss this further with you if possible - please reach out at your earliest convenience so we can address these concerns directly together. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

Oct 23, 2023

miguel responded

Happy Monday! Alberto, let's see if I should change my review, I was reviewing the bill of sale and now it is even worse, they told me that the price of the car was $26,000 I even have a screenshot from the website and they charged me $37,000, now I am even more upset,

Oct 24, 2023

miguel responded

I have to update my review, after speaking with the manager I now know that they strategically use the trade-in money to pay part of the loan for the full price of the new car, what does that mean? First they make you the loan for your new car, and then they use the trade-in money to pay part of the new car loan, in fact I paid $1000, plus $9300 in my trade-in as a “down payment”, and I did not reduce my monthly payment because they use my trade-in money to pay part of the loan for the full price of the car, it's not fair, and they also conveniently add the dealer fee to your loan plus shipping on a car that you didn't order and didn't request to be shipped to you and they also strategically forget to inform you of all that. Just be honest with your clients and you will be able to have more, you have staff willing to help, you just have to be sincere.

October 14, 2023

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Employee Rating

Excelente servicio,,el mejor de todos talleres que he visitado,desde trato, amabilidad y dedicacion More

by Danilo gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Ahumada, Javier Rodriguez, Mac Cumbur, Daniel Allen, Diego Barroso, Mark Foster, Christian Perez, Mario Pinilla , Eddie Soto

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Oct 16, 2023

Greenway Kia West responded

Danilo, gracias por la reseña! Esperamos volver a verle en Greenway Kia West!

October 11, 2023

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Employee Rating

My salesman was friendly, easy to work with, no hassle negotiation, and pricing was fair More

by tfan2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur , Ricardo Odelis

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Oct 12, 2023

Greenway Kia West responded

These are all things we love to hear! We're delighted our team could help make your Greenway Kia West experience a smooth success. Safe travels, and we'll see you next time!

September 22, 2023

Dealership Rating
Employee Rating

I had an awesome experience at my service appointment, staff was friendly an on point.. especially the manager… More

by Norise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Ahumada, Mac Cumbur, Daniel Allen, Diego Barroso, Mark Foster, Jeremy Gresham, Mario Pinilla , Jaris Dennis, Rachel Moore

Helpful
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Sep 24, 2023

Greenway Kia West responded

We're so glad to know you had an awesome experience at your service appointment with us here at Greenway Kia West. Your kind words about our friendly and efficient staff are greatly appreciated!

Sep 24, 2023

Norise responded

I had a wonderful experience… staff was courteous, friendly, and willing to assist on demand….

Sep 24, 2023

Norise responded

Your welcome…

September 21, 2023

Dealership Rating
Employee Rating

Both gentlemen were amazing. They really cared. Alberto and Alex listened and helped us above and beyond. More

by aj654202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alberto Ahumada, Daniel Allen, Diego Barroso, Mark Foster, Jeremy Gresham, Alex Patino, Jhonathan Salinas , Jaris Dennis, Rachel Moore

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Sep 22, 2023

Greenway Kia West responded

We're so glad to know that Alberto and Alex went above and beyond for you at Greenway Kia West. Thanks for sharing your experience, we appreciate it!

September 21, 2023

Dealership Rating
Employee Rating

Nice and confortable car. I love it! I don’t regret changing mine. Keep it up guys! More

by Almida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo

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Sep 21, 2023

Greenway Kia West responded

We are happy to read this feedback! Thank you for choosing Greenway Kia West and for sharing your experience. Safe travels ahead!

September 12, 2023

Dealership Rating
Employee Rating

The seller Arturo and the financer Ojeda gave us an excellent service including the car delivery. More

by quinonesle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Sep 13, 2023

Greenway Kia West responded

We are glad to hear that Ojeda and Arturo provided excellent service! Thank you for choosing Greenway Kia West.

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