Ashley Bell | Page 3

Used car purchased through Dean Hennamann Great experience, we found the Camaro SS we have been looking for ! Great to find Dean is a car guy too. Made buying the car a great experience. Got Great experience, we found the Camaro SS we have been looking for ! Great to find Dean is a car guy too. Made buying the car a great experience. Got a fair easy deal done ! Everyone we interacted with couldn’t have been nicer! Real professionals also. Time to go have some fun with the new to us toy! More

by MILLIE Verified Customer Verified Customer

Helpful 0

Report | Print

Easy to deal with I told them my situation up front and said that if they could make me a deal within my limits we could do business. They met my needs to the T and I I told them my situation up front and said that if they could make me a deal within my limits we could do business. They met my needs to the T and I drove away with my new car. I've bought a lot of new cars in my lifetime and I believe this is the best deal I ever received from a dealer. More

by DROPNHOOK Verified Customer Verified Customer

Helpful 1

Report | Print

Comfortable and courteous Joe was my service tech and his interactions and personable nature made my regularly scheduled vehicle maintenance services efficient and satisfactory Joe was my service tech and his interactions and personable nature made my regularly scheduled vehicle maintenance services efficient and satisfactory in addition to requesting that I return within x number of miles so as to check on my Renagads performance do to my concerns that prior to my schedule service a low oil pressure light was being triggered . Joe made my concerns hie personally and wanted to ensure that my Renagade provides me with safe and dependable performance on the roads. Thank you Joe for all your help and professional service. More

by rebecca.babyduck.boyd69 Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome !! Fantastic !! Got the car at a unbelievably low price and monthly payment !! Thank you so much for the customer service !! I know where to go for my ne Fantastic !! Got the car at a unbelievably low price and monthly payment !! Thank you so much for the customer service !! I know where to go for my next car !! More

by TRIFEX Verified Customer Verified Customer

Helpful 0

Report | Print

Lease end/ new vehicle lease I lease my vehicles these days. Lease termination is typically annoying but this time Firkins made it easy to “roll over” to another vehicle. Hardly I lease my vehicles these days. Lease termination is typically annoying but this time Firkins made it easy to “roll over” to another vehicle. Hardly any haggling was needed. I was quite pleased. More

by cranejon Verified Customer Verified Customer

Helpful 0

Report | Print

Firkins is awesome My experience at firkins was great, edin my salesman he was wonderful friendly helpful, he went above an beyond for me. The finance guy was wonderful My experience at firkins was great, edin my salesman he was wonderful friendly helpful, he went above an beyond for me. The finance guy was wonderful very knowledgeable. All around a great experience, got the suv i love. I'm very happy. More

by beckylekin Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent I bought a 2500 ram from them and everyone was above expectations, the whole process couldn't be better, justin the salesman was very helpful and made I bought a 2500 ram from them and everyone was above expectations, the whole process couldn't be better, justin the salesman was very helpful and made everything easier, the financial process was awesome too Jeff did everything he could to help me to get my monthly payments where I needed it. More

Helpful 0

Report | Print

I will purchase from Firkins again! I have been looking for a used Jeep with the Sahara trim for awhile. While here on vacation, I started my search again. I found several at other deale I have been looking for a used Jeep with the Sahara trim for awhile. While here on vacation, I started my search again. I found several at other dealerships but changed my mind after checking the Carfax provided. I spotted my 2012 Jeep with the Sahara trim on the Firkins website, trying not to get too excited because these Jeeps sell quickly, I emailed a request for more information. Ashley was fast to respond and I had an appointment that same day. I arrived at the Firkins and was greeted immediately with enthusiasm and I was given a car representative, Nate, to show me my Jeep. The used dealership is across the highway so we invited Nate to ride with us which was great because we relaxed a little by having a great conversation. I immediately liked my Jeep except the ride, it was equipped with aggressive tires which made it rough and bumpy. So when we arrived back at the dealership, I was really disappointed because that was the only thing holding me back from purchasing my Jeep. I was introduced to Gino, the Pre-Owned Director who was determined to make “me” the customer happy. Gino said I will change out the tires if you want to purchase the Jeep. I immediately said yes and that is what he did! I absolutely love my Jeep and I am appreciative to Ashley, Nate, Gino and Craig (finance) for making my first purchase at Firkins a great experience and look forward to my next purchase in a few years. After buying my Jeep, I wanted to purchase a floor mat set and a cargo mat, so I was taken to parts and met Tyler who went out of f his way to help me. Also a shout out to the used car service department, I had a small issue and they took care of it right away with great customer care!! Thank you!! More

by Donna Verified Customer Verified Customer

Helpful 1

Report | Print

Fantastic customer service I drove from South Florida to buy the automobile. I was very happy with service, the sales person Jeff Gray and the rest of the staff at Firkins were I drove from South Florida to buy the automobile. I was very happy with service, the sales person Jeff Gray and the rest of the staff at Firkins were professional and knowledgeable. I highly recommend Firkins. Thank you More

by izzymendoza04 Verified Customer Verified Customer

Helpful 0

Report | Print