Ashley Magnuson

Long wait time for an oil change and tire rotation. 2 hours A long wait 2 hours A long wait More

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Good customer service, but at times reps forgot about inquiries about our vehicles. People with appointments seemed to have extended wait times. inquiries about our vehicles. People with appointments seemed to have extended wait times. More

by CANDIEGRL Verified Customer Verified Customer

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Did not feel as if I was treated properly as far as my expectations of the dealership expectations of the dealership More

by Joverton223 Verified Customer Verified Customer

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They were great. We had an intermittent issue that was hard to spot but they test drove the vehicle multiple times to try to pinpoint things. They made following up w We had an intermittent issue that was hard to spot but they test drove the vehicle multiple times to try to pinpoint things. They made following up with them super easy and everyone was super nice. More

by BENJAMINPERDUE23 Verified Customer Verified Customer

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They can never seem to answer the phone. Getting them to try to process a repair claim through my warranty is like pulling teeth and the last time it took three trips in person to the dealer Getting them to try to process a repair claim through my warranty is like pulling teeth and the last time it took three trips in person to the dealership to get my repair covered. Finally unable to complete my repairing the timeline we had discussed resulting in me, not having a vehicle for an entire weekend. More

by Kbcars Verified Customer Verified Customer

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Ashley was awesome! Great customer service! I would recommend Southern Hyundai again and again. Excellent! Great customer service! I would recommend Southern Hyundai again and again. Excellent! More

by KINA.SMITH71 Verified Customer Verified Customer

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They cared for my vehicle as if it were there own. I look forward to doing business with them in the future. I look forward to doing business with them in the future. More

by PASTORFLIP71 Verified Customer Verified Customer

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The waiting area was clean and well stocked. The technicians were friendly and helpful. The work was preformed quickly and I was back out on the road in no time. I enjoy the free oil changes and The technicians were friendly and helpful. The work was preformed quickly and I was back out on the road in no time. I enjoy the free oil changes and safety inspections because I use the service shop at the dealer where I purchased the car. More

by patti.ann.1960.virginia Verified Customer Verified Customer

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Good customer service and fast responding I bay my car they did great job thank you !! they did great job thank you !! More

by Beneazeb Verified Customer Verified Customer

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Everyone I spoke and worked with was very pleasant and helpful last Thursday. Our car was purchased from this dealership in July 2023. Therefore I have dealt with servicing my vehicle several times. This helpful last Thursday. Our car was purchased from this dealership in July 2023. Therefore I have dealt with servicing my vehicle several times. This group of staff in the service department that worked with me on Thursday was a big improvement compared to the group I dealt with previously before last week's visit. Everyone was courteous, friendly and prompt. I used to dread having to go to this dealership because the interactions with the staff had not been pleasant. But now It seems to be better organized and the people working there care about giving the best service possible. More

by LMFLORY Verified Customer Verified Customer

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