Dealership Experience
6 yrs, 9 mos
Languages Spoken
English
46 Reviews
Write a Review46 Reviews of Ashley Townsend
September 05, 2018
Amazing Customer Service!!! I'm in me early twenties and I felt comfortable enough to buy a car completely by myself with the help of Ashley. She was great at explaining everythi I'm in me early twenties and I felt comfortable enough to buy a car completely by myself with the help of Ashley. She was great at explaining everything and did not pressure me into a sale. She was amazing to work with and I absolutely love my new car!!! 10/10 - can't say enough how pleased I am with her and Finch Hyundai! More
August 31, 2018
Amazing Experience! Amazing Sales Advisor! This is my first time buying a new car so I was very nervous about the process. I am so very happy that I found Ashley. She made me instantly comforta This is my first time buying a new car so I was very nervous about the process. I am so very happy that I found Ashley. She made me instantly comfortable. Not only was she friendly, knowledgeable, but professional and not pushy! I felt she had my best interests at heart and helped me immensely with this big decision. She treated me with respect as a person. This is why I appreciate female Sales Advisors. I will be recommending Ashley to all my friends and family. I am so happy with my new car! Thanks to Samir as well for helping me protect my new car and investment! More
Other Employees Tagged: Samir Jomaa
July 06, 2018
Great experience! Ashley assisted me with a long distance purchase to surprise my sister for her birthday and she was amazing! She went over and above my expectations a Ashley assisted me with a long distance purchase to surprise my sister for her birthday and she was amazing! She went over and above my expectations and personally took care of all the details of my sister’s birthday surprise. She was very professional and thorough, answering and following up on all of my questions very quickly, and she personally delivered the vehicle to my sister’s home - she was almost as excited as we were! Thank you Ashley for everything! You were amazing! 😄 More
July 05, 2018
Ashley, our Sales Associate went above and beyond. My husband and I were very unsure of what type of vehicle we were looking for. Ashley was patient, personable, honest and extremely knowledgeable abou My husband and I were very unsure of what type of vehicle we were looking for. Ashley was patient, personable, honest and extremely knowledgeable about each vehicle we test drove. She understood the time crunch we were under and worked diligently to move the process along quickly and efficiently. Ashley was in constant contact with me via text messaging even outside of her normal work hours. We had to leave the country for a family wedding briefly and she continued to stay in contact to reassure me things were in place. She made buying a new car exciting and fun instead of stressful and for that I will continue to recommend family and friends her way. Thank you Ashley!! My new car Stella and I will forever be grateful. More
July 05, 2018
Provided helpful & knowledgeable service! Ashley provided amazing service and went above and beyond to get answers if unknown. It was clear that her focus was on customer satisfaction! With he Ashley provided amazing service and went above and beyond to get answers if unknown. It was clear that her focus was on customer satisfaction! With her kind personality and great amount of vehicle knowledge, she made the process of buying my first car less overwhelming and an overall great experience. I would highly recommend Ashley. More
June 12, 2018
Ashley Townsend I just wanted to write you a quick note to thank you Ashley for your honesty and dedication while selling me a great car. I'm very happy with the car I just wanted to write you a quick note to thank you Ashley for your honesty and dedication while selling me a great car. I'm very happy with the car I purchased. I think Ashley that you would be a great asset for the company and that more men should give you a chance to sell them a car and for them not to shy away from you because you are a women. You can and I think that you are just if not better than a man to sell a car. You can be sure that if I have any friends looking to buy a new car in the future, I'll be sending them to Finch Hyundai and telling them to ask for Ashley Townsend. You keep up the good work Ashley don't give up. Thanks again More
June 09, 2018
5/5 would recommend! My experience at finch Hyundai was amazing. Staff were knowledgeable, accommodating and very friendly. Sales representative Ashley Townsend went above My experience at finch Hyundai was amazing. Staff were knowledgeable, accommodating and very friendly. Sales representative Ashley Townsend went above and beyond for me and I’m forever grateful for her. My car is a dream come true, I found everything I needed at a reasonable price. I would strongly reccommend finch Hyundai!! More
Other Employees Tagged: Jamal Hijazi , Jameel Fayad
May 30, 2018
One Tough Customer I'm not an easy customer, in fact I would say I'm quite a demanding one. Fortunately for me, Jihad, Evan and ALL the staff at Finch Hyundai pulled tog I'm not an easy customer, in fact I would say I'm quite a demanding one. Fortunately for me, Jihad, Evan and ALL the staff at Finch Hyundai pulled together and ultimately made me a very happy customer, and that's not an easy task! Good work to all the Finch staff who helped make my experience a positive one! Thank-you. More
Other Employees Tagged: Ray Kolyn, Clint Johnston, Jihad Chams , Evan Roose, and more!
March 28, 2018
Great purchase experience. Everyone was very friendly and helpful. Never felt pressured. The experience was truly a non stressful event. Compared to our experiences while purcha Everyone was very friendly and helpful. Never felt pressured. The experience was truly a non stressful event. Compared to our experiences while purchasing other vehicles, this was by far the best ever. Ashley was great fun and made the experience a pleasure. More
Other Employees Tagged: Jameel Fayad
March 17, 2018
Amazing customer service After going to many dealerships in London and feeling like I was being treated like a stupid girl when asking questions, I ended up at Finch Hyundai. After going to many dealerships in London and feeling like I was being treated like a stupid girl when asking questions, I ended up at Finch Hyundai. I was greeeted right away by Ashley who took me into her office and showed me EXACTLY what I was looking for at the prices I was looking for. Then we talked numbers and she exceeded my expectations for payment and beat out every competitors prices. After my husband and I decided to purchase the car from Ashley we were happy to also be treated amazingly by the finance department and service department. Honestly I will be back to see Ashley at Finch next year when our other car lease is up. More