Ashton Faircloth
Ashton Faircloth at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
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Ashton Faircloth | Page 2

Service Advisor

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

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123 Reviews
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123 Reviews

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123 Reviews of Ashton Faircloth

May 25, 2022

Dealership Rating
Employee Rating

I had a great experience at Rick Hendrix dodge Jeep and Chrysler. The work was done in a timely manner More

by Jasperjacksonworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 21, 2022

Dealership Rating

It’s a good feeling to know that you receive Great Service from the time you enter; it continues to the waiting area where you are provided refreshments in a clean environment until they notify you th More

by pamcampbell2301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 20, 2022

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Employee Rating

The staff is very courteous and knowledgeable. I opted for a detail while my car was there and what an amazing job for a very reasonable price. More

by DORSEY.SEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 18, 2022

Dealership Rating
Employee Rating

Not happy with service at all. Charged for services they haven't done. Becker coming back, will not recommend More

by vladimir3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 20, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

May 17, 2022

Dealership Rating
Employee Rating

The technicians and service people are very professional and understanding. They care about your safety first and getting the job done correctly. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Montae Williams

May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 16, 2022

Dealership Rating
Employee Rating

The service crew is here is top notch. They always are very assertive to my concerns and do a great job explaining to me what needs taken care of on my vehicle. Thank you keep up the great More

by otism07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 15, 2022

Dealership Rating
Employee Rating

I visited the service center, it was disappointing that it took over a week to get my car back and that there was no temporary cars available. So not only did I incur a $485 bill for a $45 part but I had t More

by williamsmrrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 15, 2022

Dealership Rating
Employee Rating

Was told an hour and half waut,at 2hr asked for an update and they said it would be another 2 hours. I sat there for 2 hours with a 2 and 6 year old and left with no oil change. Wasted 2 hours of my day for More

by mrsmccombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Chavez

May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

May 12, 2022

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Employee Rating

I schedule an appointment for you guys to diagnose and fix a problem with the pneumatic lift system. I dropped it off and left it with you for a week while I was out of town. When I got back, you had done More

by rfreeman8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

May 12, 2022

Dealership Rating
Employee Rating

Fastest in and out time ever and the guy helping me was very respectful and considerate! I value customer service and he excelled at everything! More

by ALLENBRYANT229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Reese

May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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