Ashton Faircloth | Page 2
Service Advisor
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd
Duluth, GA 30096
123 Reviews
Write a Review123 Reviews of Ashton Faircloth
May 25, 2022
I had a great experience at Rick Hendrix dodge Jeep and Chrysler. The work was done in a timely manner Chrysler. The work was done in a timely manner More
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese, Montae Williams
May 21, 2022
It’s a good feeling to know that you receive Great Service from the time you enter; it continues to the waiting area where you are provided refreshments in a clean environment until they notify you th Service from the time you enter; it continues to the waiting area where you are provided refreshments in a clean environment until they notify you that your vehicle is ready!!! I love the professionalism and courteous staff!!! I will return until everyone I know about the service I received. More
May 20, 2022
The staff is very courteous and knowledgeable. I opted for a detail while my car was there and what an amazing job for a very reasonable price. I opted for a detail while my car was there and what an amazing job for a very reasonable price. More
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese, Montae Williams
May 17, 2022
The technicians and service people are very professional and understanding. They care about your safety first and getting the job done correctly. and understanding. They care about your safety first and getting the job done correctly. More
Other Employees Tagged: Montae Williams
May 16, 2022
The service crew is here is top notch. They always are very assertive to my concerns and do a great job explaining to me what needs taken care of on my vehicle. Thank you keep up the great They always are very assertive to my concerns and do a great job explaining to me what needs taken care of on my vehicle. Thank you keep up the great work!! More
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese, Montae Williams
May 15, 2022
I visited the service center, it was disappointing that it took over a week to get my car back and that there was no temporary cars available. So not only did I incur a $485 bill for a $45 part but I had t it took over a week to get my car back and that there was no temporary cars available. So not only did I incur a $485 bill for a $45 part but I had to rent a car for a week for an additional $375🤦🏾♀️🤨. Also, no one bothered to do the 2 notifications on my car (ie. Computer upgrade and transmission bushel?) so I had to make another appointment to bring my car back and I do not have funds for another weeklong rental 😒😖 More
May 15, 2022
Was told an hour and half waut,at 2hr asked for an update and they said it would be another 2 hours. I sat there for 2 hours with a 2 and 6 year old and left with no oil change. Wasted 2 hours of my day for and they said it would be another 2 hours. I sat there for 2 hours with a 2 and 6 year old and left with no oil change. Wasted 2 hours of my day for absolutely nothing and now will have to schedule to come back again and sit there again to wait another 4 hours because the techs are super slow. I have never in my life waited that long! Absolutely unprofessional More
Other Employees Tagged: Eric Chavez
May 12, 2022
I schedule an appointment for you guys to diagnose and fix a problem with the pneumatic lift system. I dropped it off and left it with you for a week while I was out of town. When I got back, you had done fix a problem with the pneumatic lift system. I dropped it off and left it with you for a week while I was out of town. When I got back, you had done nothing except change the oil and rotate the tires. Totally inexcusable. I felt blown off. This is the second time that I brought the car to you with that problem. The first time you couldn’t get to it either. I will never come back! Nice people but terrible service! More
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese, Montae Williams
May 12, 2022
Fastest in and out time ever and the guy helping me was very respectful and considerate! I value customer service and he excelled at everything! very respectful and considerate! I value customer service and he excelled at everything! More
Other Employees Tagged: Bobby Reese