Aubrey Keith
Aubrey Keith at Capital Volkswagen Volvo Porsche

Aubrey Keith | Page 3

Client Advisor

Capital Volkswagen Volvo Porsche

3963 W Tennessee St
Tallahassee, FL 32304

5.0
31 Reviews
5.0

31 Reviews

Write a Review

31 Reviews of Aubrey Keith

July 31, 2021

Dealership Rating
Employee Rating

Absolute worst experience at a dealership in my life, went to buy 2 new porsche, couldn’t get anyone to wait on us, absolutely ridiculous! More

by Cabraswell7
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 05, 2021

Capital Volkswagen Volvo Porsche responded

Cabraswell7 I like to apologize for your experience when visiting our Porsche dealership. Not sure if the day you visit and the date of your response submission are the same. However a few of the Sales team members you tag in your response were not here on the day of your submission. Other teams members that were here on the date of your submission, along with myself feel terrible that we didn't provide you with the luxury experience one would expect from a Porsche dealer. As the dealership Porsche Customer Experience Manager I would appreciate an opportunity to earn your business and create an experience that aligns with the brands reputation. Please feel free to contact me directly @ 850.574.377 ext. 3030. I look forward to speaking with you soon and welcome the opportunity to speak with you regarding your experience. Thanks Lorraine Head Porsche Customer Experience Manager

Aug 05, 2021

Cabraswell7 responded

The reason why some of the employees mentioned were not present is because I mentioned everyone on the sales team. No one got up, so I included everyone. I literally walked in the dealership twice , several salesman looked at me but didn’t acknowledge I was there, I even turned around at the door, a responded , I guess no one wants to sell a Porsche today. I was in business for 40 yrs, owned three businesses, if I had seen a potential customer treated in this manner I would have fired every one at that location that had seen the customer........the absolute worst case of customer service I have ever experienced, or observed in my 63 hrs !!!

July 16, 2021

Dealership Rating
Employee Rating

This was the best car buying experience I have ever had. I worked with Aubrey Keith with some additional support from Michael Felton. They were both patient, knowledgeable, and never exhibited any pressure. More

by bethanygilot
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Felton

June 07, 2021

Dealership Rating
Employee Rating

Billy was fantastic to work with. He never pressured me and always answered any questions. Very easy going! I would come back to this dealership again in the future! More

by dktuttle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Carter, Billy Pierini

May 17, 2021

Dealership Rating
Employee Rating

Aubrey has gone above and beyond to help me purchase my VW Atlas. She was responded promptly to all questions, brought the car to my office so I could test drive between clients, and delivered the final pr More

by Lswalkerlcsw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 21, 2021

Dealership Rating
Employee Rating

Aubrey Keith was prepared and professional. I appreciate that she never displayed high pressure sales tactics. I would highly recommend issuing Aubrey when buying a car. More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 15, 2021

Dealership Rating
Employee Rating

Aubrey Keith was very friendly and helpful. She was very professional and quickly found any answers or information that was needed. I highly recommend this dealership and Aubrey Keith. More

by gpowell1
Recommend Dealer
Yes

January 07, 2021

Dealership Rating
Employee Rating

We received superb service from the moment we entered the dealership. Many times when buying a car you are haggled and called repeatedly if you don't buy on the first visit. We were shown the vehicles of o More

by T.Corker
Recommend Dealer
Yes

Other Employees Tagged: Justin Carter

December 30, 2020

Dealership Rating
Employee Rating

I worked with Aubrey Keith and she was simply amazing!!! So easy to work with and not pushy at all!! I would highly recommend Aubrey. More

by Tinov12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 26, 2020

Dealership Rating
Employee Rating

Ryan Boatwright was very helpful and knowledgeable about my car issues. I have a future appointment with him for service and I'm looking forward to it. More

by ezbryant44
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael Felton , Ryan Boatwright

October 25, 2020

Dealership Rating
Employee Rating

Had a great experience at Capital Euro Cars. Everyone was informative and helped me learn all I needed to know to begin using my new car. More

by nicdabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Felton, Billy Pierini , Brionna Burke, Kemar Edwards, Jeffrey Hardy, Michael Ludes, Justin McMillan, Jacob Moreno, David Wrynn

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