Audlyne Marcelin

Professional, Extremely helpful. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable. More

by DROGERPHILLIP Verified Customer Verified Customer

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I’ve been a customer of Helms Bros for over 20 years . They’re service is unmatched . I left another dealer at that time and never looked back . At the time I started , Giacomo ( Jack ) Iperato was a 19 They’re service is unmatched . I left another dealer at that time and never looked back . At the time I started , Giacomo ( Jack ) Iperato was a 19 year old valet . Since then he became my Service Advisor and more recently , a Financial Advisor . I was distraught when he told me he’d no longer be my advisor but Andy Lin was his replacement. I’d be hard pressed to have to decide who was/is better. They’re both great ! Moving over to sales , how can you beat a salesperson better than Jeffery Stampler ? He always gets the car I need and has been most helpful in getting cars for all my friends and business associates I’ve referred. Beyond all that , he even came to my wife Sharon’s assistance when she thought she had a flat tire on the Wantagh Parkway one night . When I got there , he was already on the scene . Now let’s move over to management. Jennifer Lang was always a gem helping with any concerns or issues that were beyond Jeff’s abilities to resolve . Then I met the most amazing person of this organization, Suzanne Cochran . Mr Calahan found the most effective, concerned manager I’ve ever met 40+ years ago . I only wish that all our managers at Kings Building Material were as good as she is . Over the years , our relationship with Helms Bros has only become closer and better ! To me: Helms is Home More

by MFALCONE0 Verified Customer Verified Customer

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Courteous,professionalism, reliable, convenience,spotless motivating,trustworthy,challenging, engaging, friendly,caring,comfortable, flexible , charismatic, informative Empathetic , organized, attentive to motivating,trustworthy,challenging, engaging, friendly,caring,comfortable, flexible , charismatic, informative Empathetic , organized, attentive to details, resourceful,patient,well rounded,good humored More

by AMHH1229 Verified Customer Verified Customer

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Great selection of cars, finance manager was great, however sales rep came off prejudice in my experience unfortunately. First time ever dealing with them, they asked for a $500 deposit to hold the car however sales rep came off prejudice in my experience unfortunately. First time ever dealing with them, they asked for a $500 deposit to hold the car in case someone sells it while I’m there in person…Then I couldn’t test drive until I submitted a credit application…Transparency of the numbers and no absurd additional fees was a pro though. More

by THE4LLCNY Verified Customer Verified Customer

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Best dealership I’ve ever visited,,best staff in the business, I felt very welcomed .me and my family will be recommending this dealership to all our friends and family. business, I felt very welcomed .me and my family will be recommending this dealership to all our friends and family. More

by ARQUEGARY21 Verified Customer Verified Customer

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I feel welcome the workers give me a worms will Come the Service is really good I fell good sitting with the Saleman there are professionals. Work mans Service is really good I fell good sitting with the Saleman there are professionals. Work mans More

by FRANCISLEBERT2017 Verified Customer Verified Customer

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Good dealer to stay away from. I called them to tow my car in because of a low battery warning. They sent an unlicensed ( as I later found out) tow truck company which took my car to their own place over car in because of a low battery warning. They sent an unlicensed ( as I later found out) tow truck company which took my car to their own place overnight, went through a toll with an EZ pass which had no money on it, and since my license plate was picked up by the camera, I got a violation for going through a toll without paying. Neither Helms nor their corporate division will do anything about getting me a letter from the MTA that it was an error and that I was not responsible. They "supposedly" paid the fine but my name is still listed as a scofflaw. Helms passes the buck to corporate and corporate will do nothing. Helms is the one who ordered the tow truck, and they should be willing to fix this. Since other Mercedes places in my area will pick up and deliver your car when service is required and Helms does not, this gives me one more reason to never use Helms again. More

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Debbie was so kind and knowledge. I love to stay as loyal customer with benz again Was almost about to lease out with BMW but Debbie was so kind and let me going thru all paper work I love to stay as loyal customer with benz again Was almost about to lease out with BMW but Debbie was so kind and let me going thru all paper works so easy. I am happy to drive new amg c43 now. Thanks More

by GPARKNYC Verified Customer Verified Customer

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Being confident that its done right I have always had confidence in my service advisor Sean Savage. When I have to bring my car in for service he's always professional.. Recently I cal I have always had confidence in my service advisor Sean Savage. When I have to bring my car in for service he's always professional.. Recently I called because my vehicle wasn't driving properly. Had it towed to Helms and was later advised of the problems. More

by BLOGAN10 Verified Customer Verified Customer

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great service have been a customer of helm bros for some time jack is the best service advisor he takes good care of my car and a man of his word . all of the peo have been a customer of helm bros for some time jack is the best service advisor he takes good care of my car and a man of his word . all of the people at service center are great they make you feel like family More

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