Austin Drabick
Austin Drabick at Crest Cadillac
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Austin Drabick

Cadillac Certified Sales Consultant

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

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5.0
10 Reviews

Dealership Experience

1 yr, 4 mos

Languages Spoken

English English

5.0

10 Reviews

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10 Reviews of Austin Drabick

May 04, 2024

Dealership Rating
Employee Rating

Dealership is clean, well organized with helpful friendly staff. Efficient car buying process. Definitely recommend. More

by jtebeaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch

May 06, 2024

Crest Cadillac responded

Thank you for the fantastic review! We appreciate you highlighting the cleanliness and organization of our dealership, as well as the helpfulness and friendliness of our staff. We strive to create a welcoming environment where our customers feel comfortable throughout the car-buying process. We're especially pleased to hear that you found the car buying process efficient. At Crest Cadillac, we understand that your time is valuable, and we work hard to streamline the process without compromising on exceptional service. Your recommendation means a lot to us! Thanks again for choosing Crest Cadillac. We look forward to seeing you again in the future for your service needs or perhaps another great car purchase!

April 26, 2024

Dealership Rating
Employee Rating

Austin was such a pleasure to work with! Very knowledgeable and helpful. Highly recommend! We don’t want to purchase a car from anyone else. More

by elexis.a.jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Crest Cadillac responded

We're thrilled to hear about your fantastic experience! It sounds like Austin made a real difference in your car-buying journey. Austin's knowledge and helpfulness are exactly the qualities we look for in our sales staff, and we're delighted he exceeded your expectations. Your kind words about not wanting to purchase a car from anyone else mean a lot to us - that's the kind of loyalty we strive to earn from every customer. We'll be sure to pass your praise on to Austin - he'll be happy to know his efforts are appreciated! Congratulations on your new Cadillac, and thank you for choosing Crest Cadillac. We look forward to seeing you again in the future for all your automotive needs.

April 22, 2024

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Employee Rating

Was a simple and easy purchase! Austin covered all bases I felt! Overall a great experience. More

by Billywolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2024

Crest Cadillac responded

We're so happy to hear your experience at Town East Ford was simple and easy! It sounds like Austin did a fantastic job ensuring all your needs were met. We appreciate you recognizing him for providing a great overall experience.

April 22, 2024

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My transaction was quick and easy. The dealership is nice, everyone there was very professional. More

by Cwhitehead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2024

Crest Cadillac responded

We're thrilled to hear your transaction was quick and easy! We appreciate you mentioning our professional staff and the overall atmosphere of the dealership. We strive to create a smooth and efficient buying process for our customers. Congratulations on your new vehicle!

April 21, 2024

Dealership Rating
Employee Rating

Austin is the best. . I will definitely ask for him in the future.. Received a call next day after sale to see how everything was going. More

by Bmenard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch, Bret Bonin

Apr 22, 2024

Crest Cadillac responded

Thank you so much for the outstanding review! We're thrilled to hear that Austin provided you with exceptional service. We'll be sure to pass your kind words on to him, he'll be delighted to hear it! It's fantastic to know you're happy with your purchase and that our follow-up call was helpful. We take pride in making sure our customers have a smooth experience throughout the entire process. We're so glad you had a positive experience and will definitely ask for Austin again in the future. Please don't hesitate to reach out to him directly if you have any questions or need anything after your purchase.

April 20, 2024

Dealership Rating
Employee Rating

Good people to work with and a very fair deal. Austin was great to work with. More

by aanglemyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Crest Cadillac responded

Congratulations on your new car! We're thrilled to hear you had a positive experience working with our team, especially Austin. At Crest Cadillac, we strive to be fair and transparent in all our dealings, and we're glad you felt you got a good deal. It sounds like Austin played a key role in making your experience smooth and enjoyable. We appreciate you mentioning him by name! Please don't hesitate to reach out to Austin or any of our team members if you have any questions about your new car or need service in the future. We're here to support you throughout your ownership journey!

April 20, 2024

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Employee Rating

I had the pleasure of having Austin show me a vehicle I was looking at recently. Austin is very personable and right off the bat I was very comfortable having him as my sales rep. I told him my situation a More

by chris.reiff
Recommend Dealer
Yes
Apr 22, 2024

Crest Cadillac responded

Thank you for taking the time to leave such a detailed and positive review about your experience at Crest Cadillac! We're thrilled to hear that Austin Drabick made you feel comfortable and welcome, even though you weren't ready to buy right away. At Crest Cadillac, we believe in providing a pressure-free and informative experience for our customers. It sounds like Austin perfectly embodied that philosophy by being personable, honest, and upfront throughout your visit. We appreciate you recognizing his efforts! We understand that choosing the right car is a big decision, and we're glad Austin gave you the time and space you needed to make an informed choice. The fact that you came very close to buying the car from us speaks volumes about Austin's service and the overall experience at Crest Cadillac. Even though you ultimately went with a different vehicle, we appreciate you recommending Austin and Crest Cadillac to others. If you ever change your mind or are in the market for another Cadillac in the future, please don't hesitate to ask for Austin by name.

April 13, 2024

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Employee Rating

Professional experience. Would contact again for future purchase. Satisfied with my purchase from the dealership as well. More

by keegc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Crest Cadillac responded

Thank you for the fantastic review! We appreciate you highlighting the professionalism you encountered throughout your experience. At Crest Cadillac, we strive to provide exceptional customer service, and it sounds like we achieved that for you. We're happy to hear you're satisfied with your purchase and would consider us again in the future. That means a lot to us!

April 01, 2024

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Employee Rating

Crest Cadillac provided exceptional service, with knowledgeable staff and a welcoming atmosphere. We worked with Austin Drabick, who did a fantastic job - helpful, courteous, and went above and beyon More

by meredith.mcneill74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Crest Cadillac responded

We strive to create an exceptional experience at Crest Cadillac, and we're thrilled to hear we achieved that for you! Thank you for recognizing our knowledgeable staff and welcoming atmosphere. We'll be sure to pass your kind words on to Austin Drabick – it sounds like he went above and beyond to ensure a smooth buying process. Congratulations on your new car, and welcome to the Crest Cadillac family!

March 03, 2024

Dealership Rating
Employee Rating

Austin was a very honest and down to earth salesman. He was up front and patient. We have been looking for a few months at several different lots and couldn’t find what we were looking for and came acro More

by Mjchic20
Recommend Dealer
Yes

Other Employees Tagged: Dean in Finance

Mar 04, 2024

Crest Cadillac responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

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