Austin Murphy
Austin Murphy at Sunset Volkswagen

Austin Murphy

Service Advisor

Sunset Volkswagen

5005 S Tamiami Trail
Sarasota, FL 34231

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4.8
84 Reviews
4.8

84 Reviews

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84 Reviews of Austin Murphy

April 22, 2026

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Ive gotten multiple leases over the last several years all through Sunset VW. Im hoping my next one will be just as good. Im happy VW brought back the color blue! More

by CHRISTINEGREGORIO23
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Yes

April 22, 2026

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Austin Murphy was courteous, informative and very kind I even sent a “Thank You to Sunset Volkswagen for an excellent experience! More

by srivers17
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Yes

April 22, 2026

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Sunset was very transparent about the work that was completed and how long service would take. More

by dlinet617
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Recommend Dealer
Yes

April 21, 2026

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Customer service was great. Everyone helpful and friendly. Their waiting room was ok, but I’m used to being spoiled at the Naples VW. More

by LGLUKE
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Recommend Dealer
Yes
Apr 22, 2026

Sunset Volkswagen responded

Thank you for your feedback! We’re glad to hear our team was helpful and friendly and that you had a great customer service experience. We also appreciate your note about the waiting area. We understand how important comfort is and will keep that in mind as we continue to improve. We hope to make your next visit even better!

April 21, 2026

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Honest, friendly reliable service. Austin was very professional and knowledgable, These attributes lead for my choice to buy VW. More

by judithposch
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Recommend Dealer
Yes
Apr 22, 2026

Sunset Volkswagen responded

Thank you for your kind words, Judith! We’re so glad to hear you experienced honest, friendly, and reliable service. Austin will truly appreciate the recognition. His professionalism and knowledge make a big difference. We’re honored to have earned your trust and your decision to choose VW. Enjoy your new vehicle, and we look forward to assisting you again!

April 15, 2026

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Explained all procedures and approximate timing. Service is excellent. Personal is very knowledgeable and courteous. More

by joycehoffman12
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Yes
Apr 16, 2026

Sunset Volkswagen responded

Thank you for your kind feedback, Joyce! We’re glad to hear everything was clearly explained, including the timing, and that you received excellent service. It’s great to know our team was knowledgeable and courteous. We truly appreciate your support and look forward to assisting you again!

April 15, 2026

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From arriving to checking out the entire staff knowledgeable, supportive, and respective of my time. More

by caron0
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Recommend Dealer
Yes
Apr 15, 2026

Sunset Volkswagen responded

Thank you for your feedback! We’re so glad to hear your experience from arrival to checkout was smooth and that our team was knowledgeable, supportive, and respectful of your time. We truly appreciate you choosing us and look forward to seeing you again!

April 14, 2026

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Austin Murphy and the rest of the people I deal with at Sunset Volkswagen are always both professionally competent and personally pleasant. More

by FJOSEPHWILSON
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Recommend Dealer
Yes
Apr 15, 2026

Sunset Volkswagen responded

Thank you for the kind words! We’re so glad to hear Austin Murphy and the team at Sunset Volkswagen continue to provide you with both professional and personable service. We truly appreciate your continued trust and look forward to seeing you again!

April 14, 2026

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You need more comfortable seating in the lounge area. I miss the old lounge on the trail. More

by maurerlib
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Recommend Dealer
Yes
Apr 15, 2026

Sunset Volkswagen responded

Thank you for your feedback. We’re sorry to hear the lounge seating didn’t meet your expectations, and we appreciate you sharing your thoughts. Your comfort is important to us, and we’ll be sure to pass your suggestion along as we continue looking for ways to improve our waiting area. We truly value your business and hope your next visit is more comfortable.

April 14, 2026

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Austin Murphy & Michael (he greets you at the car door) are great! Pleasant, efficient & professional - couldn't ask for any better. Thanks, guys! More

by ginalittle126
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Recommend Dealer
Yes
Apr 15, 2026

Sunset Volkswagen responded

Thank you for the great feedback, Gina! We’re so glad to hear Austin Murphy and Michael made your experience such a positive one. It’s wonderful to know their professionalism, efficiency, and friendly service stood out to you. We truly appreciate your kind words and will be sure to share them with both of them. We look forward to seeing you again!

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