Austin Murphy | Page 9

Sunset Volkswagen responded

Thank you for sharing your feedback. We're sorry to hear about your recent experience and would like the opportunity to look into this further. Regarding the declined flat-tire repair, we'd appreciate a bit more information so we can understand exactly what happened and determine whether the request was denied by our team or by a third-party warranty company. As for the vehicle wash, that's not the level of quality we aim to deliver, and we'd like the chance to make it right. At your convenience, please reach out to me directly so we can gather the details and address your concerns properly. We appreciate your time and the opportunity to improve your experience. Craig McGregor General Manager 941-337-1562

Sunset Volkswagen responded

Thank you for your feedback. We are glad to hear that your service experience was great and that your issues were resolved in a timely manner. We appreciate your trust in Sunset Volkswagen of Sarasota!

Sunset Volkswagen responded

Thank you for the wonderful review! We are thrilled to hear that you enjoyed the professional, efficient, and accommodating service at Sunset VW. It is great to know the facility and team made such a positive impression, and we will be sure to pass along your shout-out to Angelina. She will be delighted to hear it. We truly appreciate your high recommendation and look forward to serving you again!

Sunset Volkswagen responded

Thank you for the fantastic feedback! We’re delighted to hear that our team’s expertise and thorough care made such a strong impression. Providing exceptional service to both you and your vehicle is always our priority. We truly appreciate your kind words and look forward to serving you again!