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Austin Robinson
Refer Me
151 Reviews
I have been in the customer service business for many years. I truly love this career and the excitement and happiness I can help bring to my customers. I am a Florida born native, Florida State University graduate and a father of two. My motivation comes from my family and the opportunities that this business has to offer.
Read moreDealership Experience
6 yrs, 3 mos
151 Reviews
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151 Reviews of Austin Robinson
May 02, 2024
Went to get a full diagnostic report on 2020 QX60 due to my engine light being on. Paid $300 and was promised detailed breakdown of everything that was wrong. After waiting for an hour and a half received o my engine light being on. Paid $300 and was promised detailed breakdown of everything that was wrong. After waiting for an hour and a half received one page with a “engine replacement needed” line for 25k. No breakdown or explanation of any codes or what is wrong with the engine. When my husband went back to ask for the promised diagnostic breakdown the service manager told him that they checked the oil with a dipstick and since it came back dirty they won’t do anything else to check the engine. So we paid $300 for nothing, no diagnostic was performed. They did something any oil change place does for free. I went and got an oil change the same day and my car is running fine and no engine light warning. So they basically just tried to scam me to get a new engine for 25k or buy a new car from them. Manager was super rude to my husband and told him “that’s just how we do things here”. Disgusting! Go at your own risk. More
by Elena.b
Verified CustomerOther Employees Tagged: George Carpio
Helpful 
April 17, 2024
I agreed to a deal on a vehicle, the sale was contingent on a test drive, the vehicle had shaking in the steering.I brought it back to the MGR Josh and he said no problem he will take care of it.No question on a test drive, the vehicle had shaking in the steering.I brought it back to the MGR Josh and he said no problem he will take care of it.No question asked he made it right , Very customer oriented dealership, great experience for my son first car.Based on my experience I would recommend Infinity when considering purchasing a vehicle. More
by KYLEKIRK79
Other Employees Tagged: Jeffrey Orr, Joshua Muir
February 14, 2024
I had a great experience with the dealership. The sales staff made made the purchase of a car exactly what it should be. they were not pushy, which I really appreciated. They worked with me. They The sales staff made made the purchase of a car exactly what it should be. they were not pushy, which I really appreciated. They worked with me. They listen to me and they knew their product. It may have been the best buying experience I've ever had. Austin and Wesley both deserve real praise. They were thorough they were quick they were detail reunited, and did everything the way that I asked. I will definitely come back to purchase my next car from Infinity in Stuart More
by JOEDYG772
Other Employees Tagged: Austin Robinson
January 25, 2024
Perfect experience all around From our salesman Austin to our finance manager Wes, we were taken care of so well and our entire experience was smooth and stress free! our finance manager Wes, we were taken care of so well and our entire experience was smooth and stress free! More
by valeriekristen80
Other Employees Tagged: Austin Robinson
