Austin White
Austin White at Nissan of Cookeville
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Austin White

Service Advisor

Nissan of Cookeville

501 Neal Street
Cookeville, TN 38501

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4.9
12 Reviews

Dealership Experience

1 yr, 11 mos

4.9

12 Reviews

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12 Reviews of Austin White

March 30, 2024

Dealership Rating
Employee Rating

Such quick service! They are always so nice and they have the best little snack and waiting area. Thanks for always doing such a good job on my vehicle. More

by aly.marie.cpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Nissan of Cookeville responded

Aly.marie.cpc, we are so pleased you enjoyed your visit to Nissan Of Cookeville! We are thankful for your kind words and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful week ahead!

March 29, 2024

Dealership Rating
Employee Rating

Austin was great. He was extremely helpful, going above and beyond to get the most coverage from my warranty. I will definitely return for any future car needs. More

by Sherwood052
Recommend Dealer
Yes
Apr 03, 2024

Nissan of Cookeville responded

Sherwood052, we are very happy we could provide you with a positive experience! We are thankful for your kind words and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful week ahead!

March 16, 2024

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Austin White was very friendly and helpful! Always a good experience at Cookeville Nissan, definitely will be back. More

by raro7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Nissan of Cookeville responded

We appreciate your positive review about your recent experience with us! We appreciate your business greatly. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful week ahead!

October 02, 2023

Dealership Rating
Employee Rating

Michael was very knowledgeable about the Nissan products and was able to answer all my questions. Everyone at Nissan of Cookeville was nothing short of helpful! More

by Jvaughn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Holloway , Michael Carroll, Elijah Hill

Oct 02, 2023

Jvaughn responded

Thank you to everyone at Nissan of Cookeville for your help!

Oct 04, 2023

Nissan of Cookeville responded

Jvaughn, thanks for your praise and kind comments about our team. We are thankful for the opportunity to earn your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

September 08, 2023

Dealership Rating
Employee Rating

Andy was awesome to work with he went above and beyond to get us every thing we asked for! This is our 6/7 car we have purchased at Nissan of cookeville we don’t go anywhere else! Andy Meadows and Scott Dave More

by Leah Honeycutt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Davenport, Stephanie Boles, Andy Meadows , Micah Rowland

Sep 13, 2023

Nissan of Cookeville responded

Leah Honeycutt, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We are thrilled to have you apart of the Nissan of Cookeville family. Congratulations on your recent vehicle purchase! If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful week!

August 22, 2023

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Employee Rating

He is so friendly and kind. He was very willing to help with anything at all we asked for. He even helped transfer my groceries from my old car to my new car. More

by jmason26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Boles , Cole Lauerman

Aug 28, 2023

Nissan of Cookeville responded

Jmason26, we're happy you found our staff to be so supportive during your experience here at Nissan Of Cookeville. We are grateful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful rest of your week!

August 22, 2023

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This place is awesome and Austin White was a great help with everything I needed! More

by Jenna Matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Nissan of Cookeville responded

Hi Jenna Matthews! We're so happy we were able to help you out! We appreciate your business!

August 22, 2023

Dealership Rating
Employee Rating

My service was completed in a professional and timely manner. The attendant was professional and courteous. More

by frankvergeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Nissan of Cookeville responded

Hi Frankvergeson! We're so happy we were able to help you out! We appreciate your business and look forward to seeing you at your next visit!

August 21, 2023

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Employee Rating

Everytime I come in for a service I am treated so kindly, and I am never here for more than an hour at the most. Service is always quick and well-done. The lobby is clean, well stocked, and the AC is pretty More

by Razberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2023

Nissan of Cookeville responded

Razberry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Cookeville. We are thankful for your business in our service department. Have a wonderful week!

August 11, 2023

Dealership Rating
Employee Rating

Austin is greatly appreciated He’s doing a great job He is very informative and always very helpful More

by raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elijah Hill

Aug 16, 2023

Nissan of Cookeville responded

Raquel, we are so happy to read such a great review about Nissan Of Cookeville's Service Department! We appreciate your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a great week!

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