Awara Osman | Page 2

Excellent customer service by Sales and Service Departments. Actually a pleasure to deal with, Thank You! Departments. Actually a pleasure to deal with, Thank You! More

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Awara was very professional, knowledgeable and helpful that helped me better understand the value of the Mercedes I eventually purchased. Additionally, Luke Cacicio was very helpful in setting up my phon that helped me better understand the value of the Mercedes I eventually purchased. Additionally, Luke Cacicio was very helpful in setting up my phone app to be able to utilizing additional features built into the car. Great experience. Paul Games More

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Great service by Noufel. He is diligent in following up and takes care of his clients. He makes the car purchase a great experience He is diligent in following up and takes care of his clients. He makes the car purchase a great experience More

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I came in to look at a 2020 E class after eyeing it online for a week. When I got there Skip and Michael had a interesting talk about a car's value. which I agreed upon. Which led me to the finance off online for a week. When I got there Skip and Michael had a interesting talk about a car's value. which I agreed upon. Which led me to the finance office. Which is when I met with Awara he led me through all of my options and other goodies. I was almost done with all the paper work when a rush of regret came over me. Awara at no point pushed me into finishing the sale while he did try to cheer me up with personal stories I knew that this was not the car that I was envisioning myself in. I felt horrible for wasting everyone time and while they probably had anger towards me (I know I would have) They did not show an ounce of it and kept professional and thoughtful the whole time. One of the best experiences I've had at a dealer ship (I don't think most people would say that when they back from a deal). When I find the car that calls out to me I will make sure to purchase it from here. More

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Always polite extremely helpful & freindly! Also he saved me money! 💕courteous timely! Thoughtful I just met him & liked him! Also he saved me money! 💕courteous timely! Thoughtful I just met him & liked him! More

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The best excellent service awesome employees they look after their customers and they wash your car after their customers and they wash your car More

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Outstanding service start to finish. Carefully listened to my individual needs and came up with several creative solutions and let me decide what I felt most comfortable with. Didn’t ru Carefully listened to my individual needs and came up with several creative solutions and let me decide what I felt most comfortable with. Didn’t rush me or try to steer me one way or the other. I won’t buy from anyone else now! More

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Modern, efficient and attentive to customer, not much wasted time. Typical negotiations but they listen to my opinions wasted time. Typical negotiations but they listen to my opinions More

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Awara and Luke were both outstanding; helpful, well-informed, and courteous. They were able to educate us about the vehicles we were interested in and compare our options effectively. well-informed, and courteous. They were able to educate us about the vehicles we were interested in and compare our options effectively. More

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Helpful Friendly Knowledgeable good to work with excellent sales staff who follows through. Fair price excellent sales staff who follows through. Fair price More

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