BECKY THOMPSON | Page 2
SERVICE WRITER
Legacy Westbank Buick GMC
3611 Lapalco Blvd.
Harvey, LA 70058
Dealership Experience
3 yrs, 6 mos
Industry Experience
3 yrs, 6 mos
Languages Spoken
English
Spanish
Employee Video
52 Reviews
Write a Review52 Reviews of BECKY THOMPSON
May 18, 2024
Was waited on before entering the building, work was done very quickly. Everyone very nice done very quickly. Everyone very nice More
Other Employees Tagged: PAT ROE, VINCENT CLARK, CHANCE CAMINITA
May 17, 2024
I'm very satisfied with the service I received from your service Department since 2015. . service Department since 2015. . More
Other Employees Tagged: COREY BELL, TOBYUS SIMMONS , MR. ZACK Service Representative 100% 5 ******** as well.
May 16, 2024
Great customer service. Awsome help. My car runs better now thank you so much legacy Awsome help. My car runs better now thank you so much legacy More
Other Employees Tagged: PAT ROE, VINCENT CLARK, CHANCE CAMINITA
May 13, 2024
the help was excellent and the the rental was super easy they fixed my car every time I'm love them for that thanks team. they fixed my car every time I'm love them for that thanks team. More
Other Employees Tagged: PAT ROE, VINCENT CLARK, CHANCE CAMINITA
May 12, 2024
Very good service upon entering the premises from the front door to the service center front door to the service center More
Other Employees Tagged: CHRIS JOCHUM, JONATHAN HOWARD, TOBYUS SIMMONS
May 11, 2024
They were all friendly, helpful, convenient and efficient. They got me finished faster than I expected. Definitely easier to deal with and have better customer service, understanding and compassion efficient. They got me finished faster than I expected. Definitely easier to deal with and have better customer service, understanding and compassion than Crown Buick in Metairie. More
May 11, 2024
Zach was great and kept me informed. Just surprised how much I've had to spend on the 2018 GMC Yukon XL. I love the car and the ride, but it's in the shop way too much and I'm spending w Just surprised how much I've had to spend on the 2018 GMC Yukon XL. I love the car and the ride, but it's in the shop way too much and I'm spending way too much money on keeping the car going. Cadillac is the same- Cadillac and GMC are in the same manufacturing family, though different dealerships. I have a 2017 Cadillac XTS and it's always in the shop. I just spent another $3,500 on it , and I know I spent that much twice last year (with an extended warranty that they "can't find". Problem is, they tell you it's going to cost $250 for something minor, so you approve and suddenly they find stuff they corrected last year and it's another fortune to get it out of the shop. I keep saying never again and they keep saying it's just like new again. Cadillac was not fixed. DRiving home on the interstate the engine went out and steering locked up. After spending $3,500 I literally was almost killed driving home from the shop. I was so sad to just let go of a 2001 Lexus LS. That car was a tank and gave me no problems, but as I got older I needed the safety features of newer cars. It's a shame Cadillac and Yukon can't keep up with Lexus' performance. Lexus is the BEST!!!! But Zack was wonderful at Legacy GMC, even though the car is a lemon. More
Other Employees Tagged: TOBYUS SIMMONS , Zach
May 07, 2024
They have very poor customer service. They do not update or explain the services being done to your vehicle. Gages are not reset and tire caps were left off after a tire rotation. This ha They do not update or explain the services being done to your vehicle. Gages are not reset and tire caps were left off after a tire rotation. This has happen multiple times in the last year I been getting serviced from gmc legacy on lapalco More