BJ Diloy
BJ Diloy at Countryside Nissan

BJ Diloy | Page 35

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.8
347 Reviews
4.8

347 Reviews

Write a Review

347 Reviews of BJ Diloy

March 15, 2024

Dealership Rating
Employee Rating

My technician BJ was great, ran a claim through my insurance and fixed the issue without me having to ask. If that is not great customer service I don’t know what is. More

by MELISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Countryside Nissan responded

THANK YOU, MELISSA! We truly appreciate that you took the time to offer your 5 STAR rating and kind comments about BJ's performance at Countryside Nissan!

Mar 17, 2024

Countryside Nissan responded

THANK YOU, MELISSA! We truly appreciate that you took the time to offer your 5 STAR rating and kind comments about BJ's performance at Countryside Nissan!

March 08, 2024

Dealership Rating
Employee Rating

BJ Diloy is a excellent service department representative. He is extremely helpful and knowledgeable. He always has clear and honest advice on the next steps I need to take to keep my vehicle More

by pongrac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2024

Countryside Nissan responded

Thank you, pongrac (Sue P)! We appreciate your continued support of BJ, Chuck and the team! We look forward to working with you again when you're ready!!

March 08, 2024

Dealership Rating
Employee Rating

The service department always takes good care of me. BJ Diloy is great, and the Service Manager (forgot his name) immediately came out to greet me when I pulled my car up. The tech did a good job, and More

by Todd S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Duda

Mar 09, 2024

Countryside Nissan responded

Thank you, Todd S. Its a pleasure for our team to work with guests such as you! Keith Walega (service manager), BJ and the rest of the team are very focused in on providing you excellent service and we are so pleased that you had a great experience. We appreciate your continued support.

March 08, 2024

Dealership Rating
Employee Rating

Fast service and very helpful service advisor-- Kept me updated on my car. Very pleased with my visit. More

by mbtg14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Countryside Nissan responded

Thank you, mbtg 14! We appreciate your 5 STAR rating and kind words about your experience.

March 07, 2024

Dealership Rating
Employee Rating

Car wasn’t washed good & I don’t believe my car was checked at all. More

by VMOORE902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cinthya Bautista , Keith Walega

Mar 08, 2024

Countryside Nissan responded

Veronica, we are sorry that you are unhappy. BJ and Keith have been alerted and will be reaching out to talk more about your experience. If it is easier for you to contact Keith at your convenience, his phone number is 773-343-9295. It is never our goal to cause frustration or unhappiness for our guests and we hope to be able to resolve quickly this issue.

March 06, 2024

Dealership Rating
Employee Rating

The dealer ship was attentive and courteous. They alerted me as soon as my part was in and fix my car promptly More

by zach1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Valle, Cinthya Bautista , Keith Walega

Mar 07, 2024

Countryside Nissan responded

Thank you, zach1973!

March 05, 2024

Dealership Rating
Employee Rating

Great place, great cars, they know how to treat their customers!! Been going thru them for 15 years now! WesG More

by WGIACOBBE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Countryside Nissan responded

Thank you, WGIACOBBE! We appreciate your continued support and love your 5 STAR rating!!

Mar 08, 2024

Countryside Nissan responded

Thank you, WGIACOBBE! We appreciate your continued support and love your 5 STAR rating!!

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