Bailey Thomas | Page 3

Over all I am very pleased with my car and the way I was treated. One concern I have is that my credit score has dropped because of the fact that there were 6 different inquiries for lenders to which I can treated. One concern I have is that my credit score has dropped because of the fact that there were 6 different inquiries for lenders to which I can only hope resulted in the best possible outcome for me. My only “complaint” concerns the “service” fee. I asked about the reason for it being over $600 and was told that it was to cover the costs for the dealer to get the car ready for sale yet the only thing that I could tell that was done to it was changing the oil and filter. I had asked if they could top off the fluids and check the tire pressure and reset the “low tire pressure” warning sensor and none of that was done. Also it would have been nice to know that there was no jack or lug wrench in the event that I had a flat while driving home. Fortunately I have both an extra jack and lug wrench at home from previous cars. My biggest concern was the fact that the brake fluid level was extremely low to the point that I had to stop and get some and fill it myself. The reason for my concern is not that I had to fill it myself but this fact that, at least to me that could be a serious safety issue. So I guess my question is exactly what purpose does the “preparation fee” serve other than to increase the amount I had to pay for the car? I mean almost every other dealer where I’ve bought a car it had been cleaned up both inside and out. Still overall I’m happy with the car and the way I was treated during my time there. More

by RSSHOOTER4570 Verified Customer Verified Customer

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This place is my go to place for all my vehicle needs , whether I'm buying selling or fixing ! I highly recommend them for ALL your vehicle needs ! Best service in town and very fast and friendly , they ac whether I'm buying selling or fixing ! I highly recommend them for ALL your vehicle needs ! Best service in town and very fast and friendly , they accommodate you with whatever you need ! More

by CREDENCE.COATS1971 Verified Customer Verified Customer

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People are very help full no hassle easy to work with alway friendly very comfortable alway friendly very comfortable More

by eddiestreet66 Verified Customer Verified Customer

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Bailey is very friendly and helpful. . Service is a little slow. Could possibly keep customer a little more informed if problem arrises. Service is thorough and key fob works. . Service is a little slow. Could possibly keep customer a little more informed if problem arrises. Service is thorough and key fob works. More

by JANA_SUE Verified Customer Verified Customer

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Service was thorough and helpful. Everyone was friendly and eager to help with solutions for programming car Everyone was friendly and eager to help with solutions for programming car More

by JANA_SUE Verified Customer Verified Customer

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Had tires rotated, sensors were adjusted, but they did not check tire pressures. Back tires were both under inflated by 12 pounds indicating low warning. Front tires were over inflated. Paying 90 do not check tire pressures. Back tires were both under inflated by 12 pounds indicating low warning. Front tires were over inflated. Paying 90 dollars for a tire rotation and an air filter. I would expect better service from technicians. More

by FLYING.H.HOMESTEAD Verified Customer Verified Customer

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We worked with Jeremy, Greg, finance, and a lady at the front desk, and everyone was very pleasant to work with. This may have been the easiest car buying experience we've had. Thank you all! We highly rec front desk, and everyone was very pleasant to work with. This may have been the easiest car buying experience we've had. Thank you all! We highly recommend! More

by Mistydrobin Verified Customer Verified Customer

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Excellent customer service. They always make sure you are in and out in a timely manner. They always make sure you are in and out in a timely manner. More

by ERICA29_06 Verified Customer Verified Customer

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Our oil change went quick. The staff was polite and answered all of our questions. The staff was polite and answered all of our questions. More

by Harper Verified Customer Verified Customer

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Went to get steering wheel buttons fix and broke steering column cover Poor experience, they messed up other stuff that they said would be fine. column cover Poor experience, they messed up other stuff that they said would be fine. More

by NEMECCONNER Verified Customer Verified Customer

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