Barb Monza

Dealer does a nice job. Have been buying cars there since 2012. This is fifth car I’ve got from them. Have been buying cars there since 2012. This is fifth car I’ve got from them. More

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Always pleasant experience with unhurried efficiency. I call and make the appointment. They call when my car is done. The car is always washed and ready to drive away. I call and make the appointment. They call when my car is done. The car is always washed and ready to drive away. More

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My experience with Bowser was great. Kurt Abraham was great very helpful and knowledgeable in helping me make my decision. Kurt Abraham was great very helpful and knowledgeable in helping me make my decision. More

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Very good service and friendly staff ,did everything that was expected and very knowledgeable about my tuscon was expected and very knowledgeable about my tuscon More

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Employees in the service department were very affable and professional. Dealership was welcoming and very clean. professional. Dealership was welcoming and very clean. More

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Your staff are very friendly and helpful. The new facility is pleasant to wait in. At this time I only had an inspection of my vehicle, so I can not say really anything about the workmanship The new facility is pleasant to wait in. At this time I only had an inspection of my vehicle, so I can not say really anything about the workmanship, I will find out in March when I bring it back for tire rotation and front end alignment. I do have one complaint however! When I called to make an appointment, it was set for 10 am. I got there at 9:45 am. My vehicle wasn’t taken back u til 10:50 am. If my appointment was at 10 am, my vehicle should hav3 been taken in at 10 am!!! My time is just as important as your time. My vehicle was t ready until 12:05 pm. I have never had a car inspection take that long, especially silly one with only 12.000+ miles on it for a 4 year old vehicle! This was almost as bad as going to a doctor’s appointment! My doctor is typically only 15 minutes late. I am hoping because I set the ne t appointment up for 8 am, my vehicle is taken in and started having work to it at 8 am! Perhaps you need to look into better methods of scheduling work to be done. I know this is going to cause some hard feelings, but if you want to keep your customers satisfied, you need to give prompt service. If I was late getting to my work place or didn’t have work finished when scheduled, I would have lost my job. I hope society has not gotten so bad to be complacent about how getting the job done that this is the new norm More

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Great service department. Quick and efficient and friendly. Car looked great after the free wash. Quick and efficient and friendly. Car looked great after the free wash. More

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Best service department ever! All people who work there are very nice. I was also impressed with how clean everything was. All people who work there are very nice. I was also impressed with how clean everything was. More

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Very happy with our Hyundai vehicles and love the service department. Barb and Mike are the best! department. Barb and Mike are the best! More

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The people who work there are all very nice, caring, knowledgeable. The service team are exceptional! knowledgeable. The service team are exceptional! More

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