Barbara Halsey | Page 6

I like how well the VW has been worked on and how the mechanics have kept up with our vehicle. They send friendly reminders letting us know it's time to bring the beetle in. mechanics have kept up with our vehicle. They send friendly reminders letting us know it's time to bring the beetle in. More

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Great service, Barb is always friendly, knowledgeable and keeps me posted on upcoming service needs. I would recommend this dealership to anyone looking for a great auto ownership experience. keeps me posted on upcoming service needs. I would recommend this dealership to anyone looking for a great auto ownership experience. More

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Fantastic service- my service advisor Barbara made sure that I got the best deals for the service that my car needed, and explained everything extra that had to be repaired in a way that was easy to unders that I got the best deals for the service that my car needed, and explained everything extra that had to be repaired in a way that was easy to understand. She was a pleasure to work with! More

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4.75 stars out of 5!! I have been buying my vehicles here since Jan. 2004 and always am treated well! From my service person of 15 years Barb, to my salesman Larry, and Eddie in finance, the experience was c since Jan. 2004 and always am treated well! From my service person of 15 years Barb, to my salesman Larry, and Eddie in finance, the experience was comfortable and easy from start to finish. I left with a 2019 Beetle, gap coverage, and 3 oil changes for the price I agreed to, thanks to Eddie and the team at Larry Miller VW in Avondale. The only reason I didn't give the other .25 star is the car wasn't detailed out as cleanly as usual...it still has sticky residue from the packaging on the interior. The people are awesome and will do their best to meet your needs...go see them! More

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Amazing service! Always a great experience at this dealership the whole service team is amazing and they make it a fun experience ! Got a great deal on tires!I trust L Always a great experience at this dealership the whole service team is amazing and they make it a fun experience ! Got a great deal on tires!I trust Larry Miller Volkswagen Avondale with my vehicle and will definitely be back! Thanks guys! More

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Moonroof Repair Service advisor Barbara Halsey understood my emergency situation that my moonroof would not close, Said they were extremely busy as this was a Saturda Service advisor Barbara Halsey understood my emergency situation that my moonroof would not close, Said they were extremely busy as this was a Saturday but suggested I leave the car anyway and she would try to work it in. She did get my car worked on and the problem repaired. Once again the dealership went above and beyond the norm!! More

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Easy to work with Sales staff were helpful..no pressure at all. I have bought several cars from this dealer before. All service reps are good to work with, especially B Sales staff were helpful..no pressure at all. I have bought several cars from this dealer before. All service reps are good to work with, especially Barbara More

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Dishonest First: Lots of overpriced and unwanted dealer adds. For example: 250 dollars for nitrogen in the tires. 500 dollars for tint...etc. Second: Tried to r First: Lots of overpriced and unwanted dealer adds. For example: 250 dollars for nitrogen in the tires. 500 dollars for tint...etc. Second: Tried to renege on our original signed contract 10 days after I left with the car. Argued with the finance manager, Mike, for over an hour and was told I had to come back to dealership and sign a new, worst, deal with VW finance or give back the car and pay for the mileage that i drove! Half way driving there the General manager, Victor, calls me and says nothing had to change with contract after all. I'm sure plenty of people just sign whatever gets put in front of them because they assume that's just the way it is. If I hadn't argued for over an hour, I'm sure the General Manger would never have gotten involved. Feels very dishonest being told two completely different things by the same dealership. Third: Car has a broken handhold, was told by Edgar, the sales manager, he would order the part and it would be here in 3 days. Two weeks go by and no one calls. I call back and I am transferred to three different people: all of which say the part was never ordered. Finally, the forth person, Barb, says the part was actually ordered. Took 20 minutes and 4 different people to determine a simple part order. Fourth: Car is missing the "Performance Monitor" from the navigation system. (a option that is listed on the window sticker as standard equipment). Has been nearly four weeks waiting for them to fix it. No one can tell me when or if its getting fixed. Buyer Beware! More

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Review of 20000 mile Touareg TDI service Tommy went out of his way to arrange Uber transportation for me while my Touareg was serviced. My expectations were exceeded as usual. This the 8th ca Tommy went out of his way to arrange Uber transportation for me while my Touareg was serviced. My expectations were exceeded as usual. This the 8th car we have purchased from Larry Miller VW Avondale, AZ and we are delighted with the TDI engine and all other features of this Touareg. More

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Great service They take care of everything and I don't worry about the quality of the repair. They are up front with estimate and what needs to be done. They take care of everything and I don't worry about the quality of the repair. They are up front with estimate and what needs to be done. More

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