Ben Howe
Ben Howe at Charles Gabus Ford

Ben Howe

Service Advisor

Charles Gabus Ford

4545 Merle Hay Rd
Des Moines, IA 50310

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5.0
10 Reviews

I am new to selling cars, but have been working at the dealership for awhile and I love it. I enjoy meeting new people and love showing them the amazing technology in our cars.

5.0

10 Reviews

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10 Reviews of Ben Howe

September 02, 2025

Dealership Rating
Employee Rating

Very professional and prompt. Service kept me informed about the progress and the needed work More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 27, 2025

Dealership Rating
Employee Rating

Very efficient service, in and out quickly. Knowledgable staff. Payment method needs to be updated (no tap option). More

by gdoelle1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Rubenking

Sep 02, 2025

Charles Gabus Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 08, 2025

Dealership Rating
Employee Rating

I’ve always had good experiences at Charles Gabus. I’m on the 5th car that we bought new from them. The service staff is always friendly and informative. More

by missymaine20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Charles Gabus Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

June 13, 2025

Dealership Rating
Employee Rating

Jac, Casey, Jackie, Rob, We love our new 2025 F150 Platinum! Thank you all for making the purchase of our new vehicle fun and easy! Jeff More

by jdavis11064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

Charles Gabus Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2025

Dealership Rating
Employee Rating

They were able to get our vehicle in quickly and advise us on what was the problem was. More

by Bbjnhowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Charles Gabus Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 10, 2025

Dealership Rating
Employee Rating

Everyone was great to work with. We were 200 miles from home and wondered what to do. They got us fixed way faster than I expected and gave us a ride to and from the pork expo. Would More

by gratayken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Martin

Jun 15, 2025

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 04, 2025

Dealership Rating
Employee Rating

Great Service, professional employees. Kept me informed through the complete visit. My service writer David M. was top notch professional and made my visit painless. More

by Tony Palladino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 11, 2016

Dealership Rating
Employee Rating

Mustang # 4 this was the 4th mustang I have purchased from Gabus,over a 30 year stretch , still buying Mustangs,still buying from Gabus,nice to deal with somebody More

by riding-topdown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Sanders

March 02, 2016

Dealership Rating
Employee Rating

Enjoyable experience From start to finish, Ben and I had a great time looking for and driving cars to find the one that was the right for me. Still smiling. More

by Supergirl1965
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 04, 2016

Dealership Rating

Outstanding Experience! Initial contact was made online and the response was very prompt, but not intrusive. When we arrived at the dealer, our sales rep had the cars we were More

by Debra_Y
Friendliness
Price
Recommend Dealer
Yes

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