My husband and I had a very satisifing sales experience with Marde. He was friendly, knowledgeable and work with us to make a great deal on the trade in and purchase of our new vehicle. I will highly recommend Charles Gabus dealership and Marde to my family and friends that are in the market for a new vehicle. I also would like to mention that Ben Sargent did a great job of going over all the gadgets on my new ford escape with me. Thanks to all!

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Charles Gabus offers a huge selection of vehicles and an incredible service department/body shop to make you think you are at a mega car sales center. However, we were warmly welcomed and treated with great respect in a truly family atmosphere from start of sale to end. We have received excellent service in the past as well. Gabus Ford is a hallmark of the Des Moines area, and we were thrilled to find our next vehicle there!

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We have always used a different dealership and our salesman retired and we didn't seem to feel we were getting the same service so we thought we would try a new dealership and had a fantastic salesman and great service! They were all easy to work with and considered I get a discount through my father's retirement from Ford they didn't try to undercut me on my trade-in as others have in the past. I would deal with them again!

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Great experience! Thank you for everything! The process of buying a new car was very pleasant. I will definately tell my family and friends where to look for a new car!

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I very recently traded my 1998 Ford Ranger for a 2004 Ford Ranger from Charles Gabus Ford. I was referred to Wade Fessler by an ex Charles Gabus employee and must say I was glad I was. I have bought multiple vehicles but never from a "big" dealer. Wade had a very low pressure approach and although I could tell he was busy (I think he had at least one other potential buyer there at the same time I was there) he never made me feel rushed. I was not in a position where I HAD to trade but rather WANTED to upgrade so I went in with a trade number in mind and told myself I would walk away if I didn't get it. I did get attached to the truck I now own as it was exactly what I wanted, lower miles, and a local trade one owner with a squeaky clean AutoCheck Report. Despite the attachment, after the test drive and initial negotiations on Monday we were $500 apart and I was told that there was no room left. I wasn't particularly surprised by this, as I knew I was going in a little strong on my trade, but again it was a WANT not a NEED so as I promised myself I initially walked away.

Wade gave me a call after work on Tuesday and genuinely listened to my concerns regarding the finances, I once again gave him the magic number. I got a call back 10 minutes later telling to come come get my new truck. From that point it was seamless. Once again, Wade was very busy with another customer but made time to meet me when I arrived at the dealership and thank me for my business before going to close another deal.

It would have been really nice to save all the haggling that got us where I started out asking for anyway and drive the truck home a night earlier but that's just part of the game.

At this point I moved onto the finances. I had financing already lined up through my own bank and had no need to play the payment game with them so I can't attest to their financing procedures BUT I could not have enjoyed working with Brad Rodish more. Absolutely loved his laid back style, I think we spent more time BSing than we did doing business. As a matter of fact I almost got up without writing the check!

I know salespeople work on commission and I know it was Wade's job to sell me a truck, but I feel like he was able to truly put himself in my shoes and provide valuable advice. I now drive a truck I love and got it at a price that me (and my banker) are very satisfied with (even if it was A LOT of work to get there.)

The only thing I'm questioning slightly is the "Free Oil Changes for Life." Those were never mentioned throughout the process and they snuck "This Vehicle Does Not Get Free Oil Changes" on to the final purchase statement which I still kick myself for missing when I was signing the papers, I consider myself typically very thorough. I do not know if my truck did not qualify for the oil changes or if that was something that was taken out of the deal in order to get to my "magic number." I'm not upset, I would just appreciate an explanation.

Overall my experience was strong (although rather lengthy) and I will definitely allow Gabus the opportunity to earn my business again, but not without comparing all competition, I am a firm believer that one should never do that. Money talks and price sells, but I certainly wouldn't hesitate to set foot back on the Gabus lot.

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I had looked at Escapes online before I went to the dealer so I had a good idea of the features I wanted and which features I could do without. Marde helped me find the perfect one! He was very knowledgeable and very helpful. I couldn't be happier. I drove away in a vehicle that had everything I wanted (and more) that fit my budget.

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I drove three and half hours to purschase a new car. I worked with Mike Zaver he was very friendly and worked well with my entire family to find the right car for me. I purchased a 2011 red Ford XLT Escaspe and i'm very happy with my new car. I would reccomend Gabus Ford to anyone who needs to get a new or used set of wheels. I was very impressed with the selctions of makes, modles and color they had in the vehical I was looking for.

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Les Sharp was very well informed. Every one we meet was very helpful.
Jake Simmons did a great job of explaning all the cars buttons and gadgets.
Would tell all our friends about Gabus Ford.

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Pat was able to immediately show me the vehicle in which I was interested. The only small negative was a little more explanation of the Synch system when I picked up the vehicle for delivery. I had no idea what the system was. The service rep coordinated my cell phone into the system for me. I got calls okay on it but got some wrong numbers when I first tried calling using Synch. It was a technological advance with which I had no familarity.

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This is our 3rd car from Charles Gabus Ford. The second one we have purchased with help from Jeff Turner. Jeff always asks the right questions to get the right fit of car for our family needs. He helped us clarify what we're looking for in a new car. We drove all the other brands of SUV and we always return to Ford, Gabus and Jeff! We feel we got a good deal and we're always treated fairly. Jeff's sense of humor makes our time with him fun. His knowledge of Fords and their technology made us feel comfortable with the choice we made in buying our 2013 Escape. Always, a wonderful experience!

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