Ben Shabib
Ben Shabib at Winchester Mitsubishi
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Ben Shabib

Service Director

Winchester Mitsubishi

3880 Valley Pike
Winchester, VA 22602

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4.7
102 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

19 yrs, 9 mos

Specialties & Trainings

2023 Outlander PHEV Service Expert Exam

2024 Outlander Plug-in Hybrid Course and Exam

View more specialties & trainings
4.7

102 Reviews

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102 Reviews of Ben Shabib

April 25, 2024

Dealership Rating
Employee Rating

Ben is sweet kind and y’all need more employees like him straight up period More

by shawdylo70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2024

Dealership Rating
Employee Rating

The servicing process for my vehicle was great from the advisors to the techs. Very happy. More

by mikegraf88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Padilla

April 21, 2024

Dealership Rating
Employee Rating

Very good. Helpful. Work hard to please me. So far we have not had any problems with what they have fixed X 2 More

by anjgladden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2024

Dealership Rating
Employee Rating

Andrew took care of my service very good. Even though he is new. Very professional. He will be a asset to your company More

by adaskydancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Padilla , Andrew Padilla

April 06, 2024

Dealership Rating
Employee Rating

Great experience and overall treatment. My go to service for reliable and friendly thoughtful service! More

by rinker76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 01, 2024

Dealership Rating
Employee Rating

The staff is very helpful. I love being there for my vehicle service. I gave big thanks to Terry In Accounting More

by nayaki2003
Recommend Dealer
Yes

Other Employees Tagged: Bryce Klutz

March 21, 2024

Dealership Rating
Employee Rating

Mitsubishi is the worst. I was scammed, I feel disappointed with this dealer. I regretted buying my Mitsubishi outlander 2024! More

by pablo.suasnavas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramona Torres

June 29, 2022

Dealership Rating
Employee Rating

They get you to buy a vehicle. Not very clear on there services. Was told when I bought car that in 7 months they would put me in a vehicle I wanted. That's been 10 months ago an More

by willmcoyb72
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ramona Torres

Sep 09, 2022

Winchester Mitsubishi responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (540) 686-7845. We look forward to hearing from you.

May 24, 2022

Dealership Rating
Employee Rating

I have had my car for about 30 days and it has had problems since day one and they say they are fixing it but it's still not fixed. And the salesman (Andrew) who sold us the car is very rude and shoul More

by bauzymommy
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matthew Thomas, Andrew

Sep 09, 2022

Winchester Mitsubishi responded

Bauzymommy, we regret to hear that your experience with us was not a more positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

May 21, 2022

Dealership Rating
Employee Rating

I loved Mitsubishi car. all staffs are very politely then also services is very good.really I liked it. More

by TOPLAL.P
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Johnson, David Padilla , Ramona Torres, Rafel Jabour , Tarek Madi , Azza Alshamat, Sinanan Paquette, Colleen Simpson, Matthew Thomas

Sep 09, 2022

Winchester Mitsubishi responded

Toplal.p, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

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