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Ben Thrasher
Ben Thrasher at Lynn Layton Chevrolet
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Ben Thrasher | Page 7

Service Writer

Lynn Layton Chevrolet

2416 Highway 31 S
Decatur, AL 35601

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4.7
80 Reviews
4.7

80 Reviews

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80 Reviews of Ben Thrasher

February 06, 2024

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Employee Rating

There is plenty of stock on vehicles and all the staff are very friendly. Service Dept are quick and helpful, all while you wait in a nice seating area. More

by joesam1988
Recommend Dealer
Yes

Other Employees Tagged: Ben Thrasher

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Feb 08, 2024

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Joe. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

February 05, 2024

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I was greeted when I arrived. I received a call when the work was completed. I was amazed at how clean the service was. More

by Donna G
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Service Communication
Recommend Dealer
Yes
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Feb 07, 2024

Lynn Layton Chevrolet responded

Thank you for your outstanding rating about our service department, Donna. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Lynn Layton Chevrolet Team

February 04, 2024

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Friendly staff at Lynn Layton. Facilities are good while the customer is awaiting their vehicle. More

by newellmgraham
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Workmanship
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Recommend Dealer
Yes
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Feb 06, 2024

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

February 03, 2024

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The walk in option was the perfect opportunity to fit the service of my vehicle into my schedule. The staff support was timely, efficient and effective. More

by KEVINGARNES
Recommend Dealer
Yes

Other Employees Tagged: Ben Thrasher

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Feb 06, 2024

Lynn Layton Chevrolet responded

Kevin, we are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Lynn Layton Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Lynn Layton Chevrolet Team

February 02, 2024

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Ben was able to get me in and out a lot quicker than I anticipated. Thank you! More

by PCIE80
Recommend Dealer
Yes

Other Employees Tagged: Ben Thrasher

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Feb 05, 2024

Lynn Layton Chevrolet responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Ben does for Lynn Layton Chevrolet and our customers. Hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

January 31, 2024

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Someone broke my phone holder & my dash has a quarter to half inch gap More

by Ramblinrosie44
Recommend Dealer
Yes

Other Employees Tagged: Ben Thrasher

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Feb 02, 2024

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us, Rosie. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

January 31, 2024

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The service man was very nice and got me in and out They were very easy to work with More

by ganahd43
Recommend Dealer
Yes

Other Employees Tagged: Ben Thrasher

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Feb 01, 2024

Lynn Layton Chevrolet responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Lynn Layton Chevrolet Team

January 30, 2024

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Lynn Layton always has very helpful and nice people. I have always bought my vehicles here and used their service department. More

by Kellye
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 01, 2024

Lynn Layton Chevrolet responded

Kellye, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

January 30, 2024

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Want to thank Ben for all he has done, and answering our questions .Very Polite. Thank you Ben. Mike More

by MIKES2272
Recommend Dealer
Yes

Other Employees Tagged: Ben Thrasher

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Feb 01, 2024

Lynn Layton Chevrolet responded

Thank you so much, Mike, for taking the time to share your feedback with us! We will share your comments with Ben and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

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Employee Rating

Most employees were very nice but one of the employees were very rude. I had an appointment at 10 and they told me it would take an hour to work on it. And they didn’t start working on it until 11:30. The More

by peytonhsteele11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I couldn’t remember the guys name that was rude. He was an older skinny guy.

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Jan 29, 2024

Lynn Layton Chevrolet responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Lynn Layton Chevrolet Team

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