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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,081 Reviews
Call Dealership (508) 859-9668
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22 Ridgewood Ave

Hyannis, MA

02601

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1,081 Reviews of Copeland Chevrolet Hyannis

May 26, 2024

They broke the lower bumper on my new vehicle. Which a new number was paint and install and it did not match. So I had to go through my insurance Company. More

by seanevans1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Colby, Hephzibah Harris
Report | Print
May 28, 2024 -

Copeland Chevrolet Hyannis responded

Hi Sean. I believe Patrick had supplied you with our insurance company information, given them the heads up that you wished to have your bumper addressed again, and spoke with the body shop of your choice. If you are still in need of any information, please feel free to reach out and we will be happy to supply it to you again. Bryan Scarpellini - Managing Partner

Helpful
May 23, 2024

The employees from sales, service, mechanics and reception are pleasant and knowledgeable! Thanks for making my appointment seamless! More

by LAOBRIEN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Easa, Hephzibah Harris
Report | Print
May 28, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your continued support and kind words! Bryan Scarpellini - Managing Partner

Helpful
May 20, 2024

Very easy in and out. I had an appointment for Monday and had to leave it overnight. The called as soon as they done. Very nice to deal with. More

by santangelo2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Report | Print
May 20, 2024 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

Helpful
May 10, 2024

I am very pleased but not happy that my vehicle flunked inspection. It’s certified More

by e_halpen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mignosa
Report | Print
May 10, 2024 -

Copeland Chevrolet Hyannis responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

Helpful
May 06, 2024

The best service experience i have ever recieved! All of the advisors were top notch! Even the service director went out of his way to accommodate More

by RSARSENEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Peckingham, Sarah Colby, Hephzibah Harris
Report | Print
May 07, 2024 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

Helpful
May 04, 2024

Truck went in for warranty repair and came out fixed. Good communication and even gave me a loaner More

by JIMJAMESJRODERICKINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Reardon, Andrew Beard, George Mignosa, Sarah Colby, Hephzibah Harris, Nick Grille
Report | Print
May 06, 2024 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

Helpful
May 03, 2024

Not personable, when I brought my car in previously, he gave me bad info and this past service, i had a number to contact him, which he didn’t respond to. More

by gruvybuggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas McCarthy
Report | Print
May 03, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. So that we may learn more, I've ask our Service Director, Patrick to reach out to you. Please feel free to share any areas of opportunity for improvement when you connect with him. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com

Helpful 1
April 29, 2024

Tom has been my service rep for many years. He is knowledgeable, friendly and takes care of his customers. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Apr 30, 2024 -

Copeland Chevrolet Hyannis responded

It's great to hear that Tom was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

Helpful
April 24, 2024

They got the work done right, and was in line with the estimate provided to me. More

by BPMALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Thomas McCarthy
Report | Print
Apr 25, 2024 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

Helpful
April 23, 2024

Best Experience! !! Appreciate the professionalism, honesty, and hard work in getting me the car I wanted! More

by lmnkhoury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Grille
Report | Print
Apr 23, 2024 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

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