Benjamin James
Benjamin James at Webb Hyundai Merrillville
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Benjamin James

Service Advisor

Webb Hyundai Merrillville

1000 81st Ave
Merrillville, IN 46410

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Benjamin James

May 15, 2024

Dealership Rating
Employee Rating

We have used Webb for years and have been very happy. Jim makes the service area special. More

by CLBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 03, 2024

Dealership Rating
Employee Rating

Its newly built and everything is modern and comfortable. Service is professional, personable and relaxed. Communications about price expectations were always up front and any optional or suggested additiona More

by CharleuCglisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2024

Webb Hyundai Merrillville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Webb Hyundai Merrillville.

April 07, 2024

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Employee Rating

Car had motor issues warranty paid 100% of the cost, they kept me updated on the progress. More

by robert.rentschler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 05, 2024

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Employee Rating

I love this Hyundai dealership great service I was living in Porter county drove out here because of service. Service in Michigan City was terrible. Glad iam back closer to this Hyundai dealership gre More

by phylissjeanallan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 04, 2024

Dealership Rating
Employee Rating

Webb Hyundai is a very nice dealership with a professional staff. A very comfortable waiting room with the variety of amenities as you wait. More

by williemillerjr
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt

Apr 05, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 24, 2024

Dealership Rating
Employee Rating

Friendly,helpful and knowledgeable was able to answer all of my questions. Kept me up to date on status of car. More

by sherrilodl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 15, 2024

Dealership Rating
Employee Rating

Mack was outstanding as the whole team. My first visit to Merrillville Hyundai as I relocated from Illinois to Indiana. Mack was precise in getting my service completed in record time. I lo More

by KEITHCHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 13, 2024

Dealership Rating
Employee Rating

For future sub out services I cannot do. like Laser alignments or guidance for recall procedures. I'll be sticking w/ dealer services for now on. Then third party service centers for accur More

by cmarsz89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Perez , 3/11/2024 steering shaft/ recall & caster. to the tech who worked on it (S.Z )

Mar 14, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 08, 2024

Dealership Rating
Employee Rating

Mr. Benjamin was a very nice young gentleman, sweet as a peach. He helped me get my oil changed with all the hustle and bustle, great service and a pleasant conversationalist. Thank you Mr. Ben! More

by Sarahg3479
Recommend Dealer
Yes
Mar 08, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 24, 2024

Dealership Rating
Employee Rating

The service team was great! Ben kept me informed of what needed to be done and my service was actually completed faster than expected! Thank you! 👍🏽 More

by misskay81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

1

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