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Bernal "Fred" Sanchez
Bernal "Fred" Sanchez at Lorenzo Buick GMC

Bernal "Fred" Sanchez

Service ASM

Lorenzo Buick GMC

8447 Northwest 12th Street
Miami, FL 33126

Contact Me
4.4
48 Reviews

Industry Experience

28 yrs, 2 mos

4.4

48 Reviews

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48 Reviews of Bernal "Fred" Sanchez

January 31, 2026

Dealership Rating
Employee Rating

Excellent services. Personnel very professional and kind.. I will come back again for my truck’n needs. More

by Lprusag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milka Alvarez, Oscar Gomez

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Jan 31, 2026

Lorenzo Buick GMC responded

We appreciate your kind words about our team's professionalism at Lorenzo Buick GMC. We're here for all your truck needs whenever you return. Thank you for choosing us.

January 31, 2026

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Employee Rating

Went to do my truck maintanance and could not completed the work because the lift to rotate the tires was not able to lift the truck and they had to take out my tire valves cap and never put it back. Very More

by Luis Ugarde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lyanette Vera, Gina Alvarez

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Feb 05, 2026

Lorenzo Buick GMC responded

Hello Luis, Your satisfaction is important to us. I would like the chance to speak with you about your experience with our Service Department regarding the level of attention your vehicle recieved when coming in for maintenance. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

January 05, 2026

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Employee Rating

Fui tratado con mucho respeto y me prestaron atención a mi situación, estoy muy satisfecho con la situación y el trabajo que se lleva acabo More

by Joanalmeida809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Sanchez

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Jan 05, 2026

Lorenzo Buick GMC responded

Nos alegra que hayas recibido atención respetuosa y que estés satisfecho con el trabajo en Lorenzo Buick GMC. Estamos para ayudarte siempre que nos necesites. Gracias por compartir tu experiencia.

December 24, 2025

Dealership Rating
Employee Rating

Good customer service. Nice people to work with. Would definitely be taking my truck back for service. More

by BOLY323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 25, 2025

Lorenzo Buick GMC responded

We appreciate your feedback and are glad to hear about your positive experience. Our team at Lorenzo Buick GMC is here to assist you with your truck service whenever you need. Thank you for choosing us.

December 24, 2025

Dealership Rating
Employee Rating

Muy bien atendido, siempre satisfecho. El cambio aceite y rotación gomas muy bien. La atención del señor cuando llegue muy buena More

by GARCIADEVARONAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyanette Vera, Gina Alvarez

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Dec 25, 2025

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para el cambio de aceite y rotación de gomas. Nos complace saber que la atención fue de tu agrado. Estamos aquí para ayudarte cuando lo necesites.

December 17, 2025

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Employee Rating

Great and excellent job. The team was extremely helpful and very responsive. I recommend this Dealer. More

by Alecandro Tidre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyanette Vera, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Dec 18, 2025

Lorenzo Buick GMC responded

hank you for recommending Lorenzo Buick GMC. We appreciate your feedback and are glad to know our team was helpful and responsive.

December 04, 2025

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Employee Rating

Sometimes when I’ve had to leave my car there for service I had not been provided with a rental More

by JRC_1907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lyanette Vera, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Dec 05, 2025

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the availability of a rental vehicle when leaving your vehicle for service. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 02, 2025

Dealership Rating
Employee Rating

Im pretty desappointed with the dealer Services and all the time I have to wait for my car on my own More

by frankjjerez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 03, 2025

Lorenzo Buick GMC responded

Hello, We value customer satisfaction and appreciate you sharing your feedback. I would like the chance to speak with you about the level of customer service you received from our Service Team during your visits. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 02, 2025

Dealership Rating
Employee Rating

Muy buen servicio y muy buena attention personas muy amables los felicito pienso seguir vinienso para los servicios de mi Carro muchas gracias More

by MARIOLYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyanette Vera, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Dec 03, 2025

Lorenzo Buick GMC responded

Agradecemos que haya elegido Lorenzo Buick GMC para el cuidado de su vehículo. Nuestro equipo valora su confianza y espera seguir atendiéndole. Gracias por compartir su experiencia.

October 18, 2025

Dealership Rating
Employee Rating

Very bad service, they don't answer calls, they don't return messages, they had the car for a month and fifteen days, they didn't give answers about what they did to it nor did we receive any information More

by YuleisyToledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lyanette Vera, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Oct 22, 2025

Lorenzo Buick GMC responded

Hello, I would really appreciate the chance to speak with you regarding your experience here at Lorenzo Buick GMC. Please contact me at your earliest convenience. Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

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