Beverly Rhoads
Beverly Rhoads at Scranton Cadillac GMC of Vernon
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Beverly Rhoads | Page 2

Rental Manager

Scranton Cadillac GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.9
428 Reviews

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

4.9

428 Reviews

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428 Reviews of Beverly Rhoads

October 07, 2023

Dealership Rating
Employee Rating

Amazing experience from Sales to Service Will only buy my cars from Scranton from now on More

by bandmbernardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg, Jeff Borovicka , Gerson Alfaro, Dave in Sales and Todd General Manager

September 18, 2023

Dealership Rating
Employee Rating

Didn’t have to wait long for service and staff always friendly and accommodating. Have bought last 4 cars from Scranton and service has always been 5 stars! More

by SYLONS507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon, Robert Zeidenberg, Jeff Borovicka, Frank Kern , Gerson Alfaro, Ashley Corey

September 15, 2023

Dealership Rating
Employee Rating

Very helpful. Definitely worth the time and wait. Truck is back on track and ready to go. More

by teddydaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 10, 2023

Dealership Rating
Employee Rating

I was given a quote to have my car repaired and then after the “our final bill came back $300 more because of “extra parts. I’ve noticed the service over the past five years has gone downhill. The “pers More

by tennisdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Kern

Sep 11, 2023

Scranton Cadillac GMC of Vernon responded

We are very sorry that the final price for your service visit ended up being higher than what you were originally quoted. If you would like our service manager to go over the details and answer any questions you may still have, he would be happy to do so. Simply reply back to this review response with your name and contact information and let us know the best time to reach out. If you would rather not post your info online, you can respond privately and we will see your message even though it is not posted publicly. Again, we apologize for the frustration you experienced and would very much appreciate the chance to talk things through and make sure you understand why the price was not what you originally expected. Thanks for the feedback and have a great day!

September 09, 2023

Dealership Rating
Employee Rating

Great service. We are extremely happy with the service w get from the folks at Scranton Motors! More

by Jpappas61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Borovicka

September 04, 2023

Dealership Rating
Employee Rating

On phone - rotate AND balance tires - Get there - only rotated Tire pressure reading- tires different air pressure Thought needed new new windshield wiper blades - got - not the blades - problem with More

by adrienneandrews
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Sep 05, 2023

Scranton Cadillac GMC of Vernon responded

Good Morning, We appreciate you for taking the time to leave your feedback. I believe you have already been contacted by our service manager to work out any concerns you still have, but if there is anything else you need, please let us know. Thanks again, and have a wonderful day!

August 14, 2023

Dealership Rating
Employee Rating

I think that you are is a great people that work. There are sales people, good management is excellent, and the mechanics are great. More

by mobeany70
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Malenfant, James Carlin , Ashley Corey, Fred Nassiff

August 06, 2023

Dealership Rating
Employee Rating

The service advisor was very professional and explained the process very clearly. The dealership appeared to be very clean and organized More

by richard.Pasquarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy from service

July 30, 2023

Dealership Rating
Employee Rating

Brought vehicle in for service and was done while I waited. Service was friendly and there were no issues More

by john410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg , Ashley Corey

July 30, 2023

Dealership Rating
Employee Rating

Very prompt. I was told the Wor would take 2 hours and it was done in an hour and fifteen minutes More

by Nbrooksmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Borovicka , Ashley Corey

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