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Bill Brown

Overview Reviews (290) Inventory (110)

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Bill Brown

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Bill Brown

Service Manager

Courtesy Mitsubishi

1060 Washington Street
South Attleboro, MA 02703

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4.7

290 Reviews

Overview Reviews (290) Inventory (110)

Dealership Experience

18 yrs, 2 mos

Industry Experience

36 yrs, 11 mos

4.7

290 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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290 Reviews of Bill Brown

April 05, 2024

Dealership Rating

Employee Rating

Professional dealership with Professional people care about customers needs and concern and very easy process in every aspect and in every department. about customers needs and concern and very easy process in every aspect and in every department. More

by seriousbowling

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tony Machado, Miguel Santos, Aaron Dube, Melissa Coutu, Sean Thornhill, Dan Milheiro, Peter Crisostomi, Liara Andrade , Gina in sales department was tremendous worked very hard to get a fleet of vehicles ready for delivery.

Helpful 0

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Apr 05, 2024 -

Courtesy Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 14, 2024

Dealership Rating

Employee Rating

Great experience. This is third time buying here Very convenient and easy process. Thanks No This is third time buying here Very convenient and easy process. Thanks No More

by dylansmom11099

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bill Brown

Helpful 0

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Feb 14, 2024 -

Courtesy Mitsubishi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 06, 2024

Dealership Rating

Employee Rating

Professional, friendly, honest, wait time reasonable, trustworthy, would recommend to friends and family any time. trustworthy, would recommend to friends and family any time. More

by polly16sanford

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Aaron Dube, Dan Milheiro, Peter Crisostomi

Helpful 0

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Feb 06, 2024 -

Courtesy Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 28, 2024

Dealership Rating

Employee Rating

The service department at Courtesy is wonderful! Yeah! Bill and Dan! The technicians in the service department are great! Yeah! Bill and Dan! The technicians in the service department are great! More

by donna.m.horan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Milheiro, Peter Crisostomi , Steve

Helpful 0

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Jan 28, 2024 -

Courtesy Mitsubishi responded

Hi Donna, We're delighted to hear about your positive experience with our service department at Courtesy Mitsubishi! Bill and Dan, along with our technicians, strive to provide excellent service. Thank you for your feedback and choosing Courtesy Mitsubishi!

January 18, 2024

Dealership Rating

Employee Rating

Service was out standing I find no pressure on doing work that can be put off until the next oil change that can be put off until the next oil change More

by grod.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Milheiro

Helpful 0

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Jan 18, 2024 -

Courtesy Mitsubishi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Courtesy Mitsubishi to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2024

Dealership Rating

Employee Rating

I go in for my scheduled maintenance. I get an oil change and then receive a rundown of any additional scheduled maintenance My car may need which is very helpful. The wait is never long I get an oil change and then receive a rundown of any additional scheduled maintenance My car may need which is very helpful. The wait is never long and I’m always kept up-to-date as to what is going on. More

by Beverly1029

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Aaron Dube, Dan Milheiro

Helpful 0

Report | Print

Jan 17, 2024 -

Courtesy Mitsubishi responded

Thank you for sharing your positive experience at Courtesy Mitsubishi! We're pleased to hear that your scheduled maintenance, including an oil change, is accompanied by a helpful rundown of any additional maintenance your car may need. We strive to keep you up-to-date and make your wait time minimal. If you have any more automotive needs or questions, feel free to reach out. We appreciate your feedback and look forward to serving you again.

January 17, 2024

Dealership Rating

Employee Rating

Service was completed within the estimated time price was higher than advertised on the dealer maintenance flyer I have higher than advertised on the dealer maintenance flyer I have More

by hjkas19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 17, 2024 -

Courtesy Mitsubishi responded

Thank you for your feedback regarding your service experience at Courtesy Mitsubishi. We're glad to hear that the service was completed within the estimated time. We apologize for any confusion regarding the price, and we appreciate your input. If you have any more concerns or questions, feel free to reach out. We value your feedback and look forward to serving you better in the future.

January 17, 2024

Dealership Rating

Employee Rating

The service is not good and you call am time is to long..not recommend. long..not recommend. More

by Romanilsa1971

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Jan 19, 2024 -

Courtesy Mitsubishi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around.GM would love to speak with you please feel free to contact him at 508-761-9700.

Jan 19, 2024 -

Courtesy Mitsubishi responded

We apologize for the inconvenience you experienced with our service, and we appreciate your feedback. Your satisfaction is important to us, and we would like to address your concerns. Please reach out to Steven Silva at stevesilva40@gmail.com so we can better understand and improve your experience. We value your input and look forward to assisting you.

December 11, 2023

Dealership Rating

Employee Rating

Happy with the service I have been receiving. The customer service rep at the desk to check in is friendly. Got me out within my requested timefrane. The customer service rep at the desk to check in is friendly. Got me out within my requested timefrane. More

by KEVVGG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Aaron Dube

Helpful 0

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Dec 11, 2023 -

Courtesy Mitsubishi responded

Thank you! Bill and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Courtesy Mitsubishi.

November 29, 2023

Dealership Rating

Employee Rating

Absolutely tops in the region. The service department is top notch with Steve (AKA The Magician) able to diagnose and fix the car in no time! Highly recommended The service department is top notch with Steve (AKA The Magician) able to diagnose and fix the car in no time! Highly recommended More

by MaxBa3000GT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Thornhill, Dan Milheiro

Helpful 1

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Nov 30, 2023 -

Courtesy Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Steve here at Courtesy Mitsubishi.

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