Bill Copas
Bill Copas at Eagle Buick GMC, Inc.

Bill Copas

Service Manager

Eagle Buick GMC, Inc.

1275 S Suncoast Blvd
Homosassa, FL 34448

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4.8
166 Reviews
4.8

166 Reviews

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166 Reviews of Bill Copas

July 27, 2026

Dealership Rating
Employee Rating

The entire experience was great, from the service tech, Bill Copas is a huge asset for Eagle! More

by plaimfield1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley

Jul 27, 2026

Eagle Buick GMC, Inc. responded

Thank you for your review! We’re happy to hear you had a great experience with us and that Bill was able to assist you effectively. He truly is an asset to Eagle Buick GMC. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

July 23, 2026

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Employee Rating

Very customer and professional representatives. Meets and greets as you drive in, refer you to next representative, checked in, given expectations of time...great waiting guest room...if staying fo More

by Regan_td
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley , Nat at the service desk, great service and informational....

Jul 23, 2026

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review, Regan! We truly appreciate your kind words about our team at Eagle Buick-GMC Inc. It's great to hear that you had a positive experience with our professional representatives and enjoyed our facilities. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

July 17, 2026

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Employee Rating

Clean fast and friendly service personnel will go back again. Thank you for great service More

by COALMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback! We’re thrilled to hear that you experienced clean, fast, and friendly service at Eagle Buick GMC, Inc. We appreciate your kind words and look forward to welcoming you back again soon! Sincerely, The Eagle Buick-GMC Team

July 13, 2026

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Employee Rating

Prompt service. You pull up and they are waiting for you. Get inside , promptly taken care of, and waiting room is always clean and comfortable. More

by tradegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick, Jeremy Othouse, Scott Kelley, Bob Ernstes, Norma Pestana, Josh Fagen , Robert Hass, The twin Brothers, one is in Sales and one is in Finance. Sorry I cant remember there names. But these three are great !

Jul 13, 2026

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced prompt service at Eagle Buick-GMC Inc. Our team always strives to ensure our customers feel welcomed and comfortable. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

July 07, 2026

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Could not be happier with the service at Eagle Buick. Especially would like to mention Scott Kelly in the service department. He is always so very helpful on the phone making our appointments making sur More

by bjoseph77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley

Jul 07, 2026

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We are delighted to hear that you could not be happier with the service at Eagle Buick-GMC Inc, especially with Scott in our service department. His dedication to providing excellent support truly makes a difference for our customers. We appreciate your continued trust in us for your vehicle's needs and look forward to welcoming you back next time! Sincerely, The Eagle Buick-GMC Team

June 03, 2026

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Employee Rating

This DEALER HAS NO CLUE as to what goes on In the service dept .I can't even call the Service mgr & complain. I was in for my appt. Tues at 10:00 am. At 11:15 I came outside to check & see where My CAR was a More

by DDEEL42
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Young Man inservice.

Jun 04, 2026

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience. We understand your concerns regarding your express service visit at Eagle Buick GMC, including the status of your vehicle during your appointment and your expectations for the services requested. Your feedback provides useful insight as we review how service appointments and customer updates are handled. Please feel free to contact us directly if you’d like to discuss this further. We are committed to improving how we manage customer communication and service operations. Sincerely, The Eagle Buick-GMC Team

May 31, 2026

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My 1500 pickup was broke down (not starting). The repair was done immediately. One day in and out. More

by larrykruithof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley

Jun 01, 2026

Eagle Buick GMC, Inc. responded

Thank you for your positive review, Larry! We’re glad to hear that we could quickly assist you with your 1500 pickup and get you back on the road in no time. At Eagle Buick-GMC Inc, our team strives to provide prompt service for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, The Eagle Buick-GMC Team

April 23, 2026

Dealership Rating
Employee Rating

Great people to work with and service is even better. I am glad we changed dealerships. Looking forward to our next purchase. Thank you. More

by Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley

Apr 24, 2026

Eagle Buick GMC, Inc. responded

Thank you for your amazing review, Ross! We’re glad to hear that you had a great experience with us at Eagle Buick-GMC Inc. It’s fantastic that you’re looking forward to your next purchase. We can’t wait to welcome you back! Sincerely, The Eagle Buick-GMC Team

April 17, 2026

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Employee Rating

Excellent service , we have had the opportunity to speak to the manager all the way down to the the service men . We felt heard and all of our issues were addressed and taken care of . You have won our busi More

by Cowboyupbeam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Ernstes, Lonnie Lyons

Apr 18, 2026

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We are thrilled to hear that you received excellent service and that our team made you feel heard. It’s our goal to ensure all your needs are addressed. We look forward to having you back and appreciate your business! Sincerely, The Eagle Buick-GMC Team

March 20, 2026

Dealership Rating
Employee Rating

The service liaison didn’t communicate very well. They had my vehicle for seven days and he called me one time. I was on hold several times when the line was hung up. The outcome was satisfactory but More

by no44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 21, 2026

Eagle Buick GMC, Inc. responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us regarding the communication issues during your service at Eagle Buick GMC, Inc. Our team understands how important clear communication is, and it seems that it did not meet your expectations. Your comments will help us improve our processes. We value your input and hope to provide a better experience in the future. Sincerely, The Eagle Buick-GMC Team

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