Bill Crouse

This service was to install 2 accessories on my 2026 CR-V. My vehicle was taken in on time and was finished sooner than I expected. It was seamless and I was on my way quickly. CR-V. My vehicle was taken in on time and was finished sooner than I expected. It was seamless and I was on my way quickly. More

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Excellent timely friendly appropriate service. Met all of my needs and answered all of my questions Met all of my needs and answered all of my questions More

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The service department is wonderful. They are friendly, knowledgeable, and I can trust what they say. They are friendly, knowledgeable, and I can trust what they say. More

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excellent sales person. Excellent service department. I came to Hagerstown Honda because of Bob Barnes. Bob Barnes is the only reason I would come back Tigertown Honda. Excellent service department. I came to Hagerstown Honda because of Bob Barnes. Bob Barnes is the only reason I would come back Tigertown Honda. More

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Paul is always so helpful. Explains jow to operated all the vehicle options. Finance and service departments are great to work with as well. Explains jow to operated all the vehicle options. Finance and service departments are great to work with as well. More

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Paul was very helpful with the purchase of our new CRV. This is our second CRV purchase from Hagerstown Honda. This is our second CRV purchase from Hagerstown Honda. More

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I have owned Honda's for 15 years. Recently, our CRV Dashboard flashed " Low Tire Pressure". I stopped at Hagerstown Honda on my way home on a Saturday afternoon. Jared Trumble found l Recently, our CRV Dashboard flashed " Low Tire Pressure". I stopped at Hagerstown Honda on my way home on a Saturday afternoon. Jared Trumble found low pressure on a rear tire and I said I would make a service appointment on Monday because they would probably shut down soon. Instead, he sent the car to the Tech Kevin Watkins who removed a nail and repaired the tire. What a relief for me. For our most recent Automobile Multi-Point Inspection, Bill Crouse, Service Advisor, explained each of the services other than an oil change, that would be done. They were Brake Fluid Exchange and Tire Rotation. He is pleasant and professional. I enjoy calling and seeing him. He makes a prompt appointment when I call. For over 15 years, I have always been received pleasantly by all the sales and service personnel that I have met at this Honda dealership. I will recommend Hagerstown Honda to anyone. More

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Bill uses foul language. Not appropriate for a service advisor dealing with the public. Please clean up your demeanor. Not appropriate for a service advisor dealing with the public. Please clean up your demeanor. More

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Hagerstown Honda’s been my dealer for sales, service & parts for 27 years. NEVER had a bad experience. Everyone is friendly & professional & prices are more than fair. Bill Crouse is my service advisor & parts for 27 years. NEVER had a bad experience. Everyone is friendly & professional & prices are more than fair. Bill Crouse is my service advisor & he’s GREAT! My wife & I have had Hondas forever - they don’t break down much, but when they do - AND for regular service - Hagerstown Honda is my choice. More

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They are always so helpful and knowledgeable.Our sales They are always so helpful and knowledgeable. Our sales person Paul Shockey explained the workings of our new vehicle in great detail and with great They are always so helpful and knowledgeable. Our sales person Paul Shockey explained the workings of our new vehicle in great detail and with great patience. More

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