Bill Crouse
Bill Crouse at Hagerstown Honda

Bill Crouse

Service Advisor

Hagerstown Honda

10307 Auto Place
Hagerstown, MD 21740

5.0
26 Reviews
5.0

26 Reviews

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26 Reviews of Bill Crouse

November 14, 2025

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Employee Rating

The service department was extremely helpful, they went over everything on my car and gave a recommendation on what my car needed. They kept us informed throughout the time the car was being serviced. High More

by fredcut
Service Price Transparency
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Recommend Dealer
Yes

November 12, 2025

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Good customer service polite no problems with service can get an appointment soon thank you More

by pam_lane
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Recommend Dealer
Yes

November 03, 2025

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Easy to schedule, very efficient check-in and check-out procedures, appreciate the detailed info and estimates. Always get great customer service from Hagerstown Honda! More

by mcsanders
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Recommend Dealer
Yes

October 31, 2025

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Super as always . Everyone friendly and welcoming and Bill great service advisor and mechanic work always done to satisfaction More

by Sagibson
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Recommend Dealer
Yes

October 14, 2025

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Everyone in the service department is friendly and very helpful. Alex did great going over everything with me. More

by mistydd25
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Barnes, Alex Mourton

October 10, 2025

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Always great service at Hagerstown Honda. I have purchased 5 cars from this dealership. Appreciate their honesty and quick response to get vehicle in for service. More

by Nancy
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Recommend Dealer
Yes

Other Employees Tagged: Bob Barnes, April Margetson

September 29, 2025

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Excellent service always. All questions answered.promptly. Nice waiting area. Serviced completed in a timely manner. More

by Bakerannbill
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Recommend Dealer
Yes

September 20, 2025

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The automobile service technicians are always courteous and helpful in explaining what is being done to my car. It was in for routine oil change and tire rotation. Nate was my service technician, a proble More

by Honda
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Recommend Dealer
Yes

Other Employees Tagged: Bob Barnes , Nathaniel Janes

August 30, 2025

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Employee Rating

This service was to install 2 accessories on my 2026 CR-V. My vehicle was taken in on time and was finished sooner than I expected. It was seamless and I was on my way quickly. More

by swideraj
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Barnes

August 29, 2025

Dealership Rating
Employee Rating

Excellent timely friendly appropriate service. Met all of my needs and answered all of my questions More

by mfyurekmd
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Recommend Dealer
Yes

Other Employees Tagged: Bob Barnes

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