Bill Duque

Everyone is Fantastic at Ideal from Sales to Service to parts and everyone in between! I would highly recommend for any brand owner/potential owner to visit Ideal for all of your vehicle needs! parts and everyone in between! I would highly recommend for any brand owner/potential owner to visit Ideal for all of your vehicle needs! More

by FRANKIEBXJ Verified Customer Verified Customer

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Great service and communication. Helped get me in the car that works for my family at a price we could afford Helped get me in the car that works for my family at a price we could afford More

by valeriemartini Verified Customer Verified Customer

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Roy was very knowledgeable regarding all of the many features of the car and was very helpful learning how to use them. He was very courteous and professional during the entire process and made the purc features of the car and was very helpful learning how to use them. He was very courteous and professional during the entire process and made the purchase of the new car as easy as possible. More

by Rusty Austin Verified Customer Verified Customer

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Saif was amazing and very helpful. The finance manager was not very helpful and didnt explain anything. The finance manager was not very helpful and didnt explain anything. More

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We dealt with Corey ( Wytheville Va) and I can’t say enough wonderful things about him and our experience! He went above and beyond to help us and I can’t thank him enough 😊 We will definitely be deali enough wonderful things about him and our experience! He went above and beyond to help us and I can’t thank him enough 😊 We will definitely be dealing with him for our future car needs. More

by sthompson6464 Verified Customer Verified Customer

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Very friendly and professional. I have purchased an Elantra from Dan before. I’m a repeat! I have purchased an Elantra from Dan before. I’m a repeat! More

by npope48 Verified Customer Verified Customer

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It was an unfortunate set of circumstances that brought us to Ideal in the first place, but driving all the way to Frederick was made worthwhile with our dealings with both Shahzad and Shawn. We couldn't h us to Ideal in the first place, but driving all the way to Frederick was made worthwhile with our dealings with both Shahzad and Shawn. We couldn't have been happier with the car. We will keep Ideal in mind next time we need a car! More

by tintlep Verified Customer Verified Customer

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Roy and Shawn were easy to work with and delivered what they promised. Made sure that we were satisfied with our purchase. they promised. Made sure that we were satisfied with our purchase. More

by KATE.GALLAGHER Verified Customer Verified Customer

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Professional, educated, competent, intelligent, compassionate, dedicated, detailed, caring, understanding, empathetic, thoughtful, trustworthy, timely, dependable, generous compassionate, dedicated, detailed, caring, understanding, empathetic, thoughtful, trustworthy, timely, dependable, generous More

by trishlvpanda Verified Customer Verified Customer

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I thought the overall experience was excellent and really enjoyed working with Gary Barber. my only criticism is that the dealer's disclosure statement said that since I was paying cash, they would not do a enjoyed working with Gary Barber. my only criticism is that the dealer's disclosure statement said that since I was paying cash, they would not do a hard credit check, but only an inquiry (which would not impact my credit rating). Because I was paying with a personal check, they went ahead and did a hard credit check, which did impact my credit...it dropped it to a low excellent instead of a solid excellent. I believe that since I signed the disclosure saying they would not do a hard credit check, they should have asked for my permission in advance of going ahead and doing the hard credit check. It should have been my decision. They were legally bound to abide by the disclosure that I signed, and not violate the agreement without first getting my waiver to the agreement. More

by wbellis0 Verified Customer Verified Customer

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