Bill Fannon | Page 17

Superb experience ! Brought my 2014 Lincoln MKX in for the complementary oil change, tire rotation, etc. and found the experience to be uneventful (nothing bad or unforse Brought my 2014 Lincoln MKX in for the complementary oil change, tire rotation, etc. and found the experience to be uneventful (nothing bad or unforseen occurred). Everything was done in a timely manner. I drove to North Country Ford Lincoln from Rochester because I think the "atmosphere" at this dealership is warm and welcoming. Oh yeah, I bought my MKX at North Country Ford Lincoln too; that should tell you something about this dealership ! FORD/LINCOLN MAKE GREAT AUTOMOBILES !! More

Helpful 0

Report | Print

Very helpful Drove in without an appointment. Got my car in to be checked because new battery wouldn't stay charged. Ford kept car and drove me home. When car w Drove in without an appointment. Got my car in to be checked because new battery wouldn't stay charged. Ford kept car and drove me home. When car was fixed, they came and got me and car was all ready. Radio had a short and was draining the battery. Thanks for the help More

Helpful 0

Report | Print

2014 F150 Crew NEW This was our 4th new Ford purchase and our First with North Country Ford. We were very impressed with the dedication of the entire staff. Billy worked This was our 4th new Ford purchase and our First with North Country Ford. We were very impressed with the dedication of the entire staff. Billy worked with us to find the Truck that had all our options. He had the truck sent over from another dealer within 45 minutes. It didn't stop there! Our experience with the Finance was simple to say the least. We dealt with Roger Nelson. you can tell he has been doing this for a long time. We added a couple accessories so we needed to wait till the next day to bring it home. It was ready as promised with a full tank of gas. We will definitely be long term customers. More

Helpful 0

Report | Print

Always professional I love my Ford Taurus and have had great service from North County. Prompt, courteous and very helpful. Always service with a smile. A great experienc I love my Ford Taurus and have had great service from North County. Prompt, courteous and very helpful. Always service with a smile. A great experience from Sales with Bill Fannon and the service team. More

Helpful 0

Report | Print

Service-the name of the game I like the fact that they told me exactly what they were going to do and how long it would take to have it done. No more no less. I like the fact that they told me exactly what they were going to do and how long it would take to have it done. No more no less. More

Helpful 0

Report | Print

Well Worth the Drive I found about North Country Ford from another satisfied customer and am glad I made a trip to the dealership. There were Ford dealerships closer howev I found about North Country Ford from another satisfied customer and am glad I made a trip to the dealership. There were Ford dealerships closer however I had to check out for myself if all the praise I heard about the dealership was true. The best expereince I have had a dealership hands down. I came in on a Saturday and left with my new leased 2014 Ford Escape. Bill Fannon was a delight to work with, positive, informative and no pressure. Working with Tom Reil in Finance was a pleasure along with Elizabeth Peck who was also helpful and professional. I will definitely refer others looking for a great dealership to North Country Ford. They did not disappoint. More

Helpful 1

Report | Print

We have never been disappointed in the service that we have received, be it sales or service.Service has always been upfront, and has never tried to sell something that we do not need. have received, be it sales or service.Service has always been upfront, and has never tried to sell something that we do not need. More

Helpful 0

Report | Print

Everything worked out in the end, due to their awesome finance lady. but sales and finance were not on the same page, when it come to the rebate process. 1.9% financing & $2000 in rebates, is what sales e finance lady. but sales and finance were not on the same page, when it come to the rebate process. 1.9% financing & $2000 in rebates, is what sales explained. Financing said 1.9% financing or $2000 in rebates. I point this out because I asked for clarification from sales, before we went ahead with the deal. Sales was wrong. I could understand some confusion at the beginning of a rebate offering, but this rebate has been going on for a while now. More

Helpful 0

Report | Print

Would buy from North Country Ford again and/or Bill Fannon. Very professional but not pushy. Had a warranty issue and made sure it was talking care of. Fannon. Very professional but not pushy. Had a warranty issue and made sure it was talking care of. More

Helpful 1

Report | Print

Purchased 2010 Mariner from William Fannon, great salesman. Great service depart. Regular maintenance as well as other repairs. Always on time and courteous. They went out of their way to make a r salesman. Great service depart. Regular maintenance as well as other repairs. Always on time and courteous. They went out of their way to make a repair so that I did not have to delay or cancel my family vacation. I highly recommend this dealership! More

Helpful 0

Report | Print