Bill (Goldie) Goldsmith | Page 3

Good as GOLDEN Bill"s persistence and professionalism is GOLD when it came to preparing me for my end of lease purchase. I misunderstood the process thinking I can Bill"s persistence and professionalism is GOLD when it came to preparing me for my end of lease purchase. I misunderstood the process thinking I can keep the car and finance over the phone. Every time, Bill explained the process - MD inspection and financing under him. I still avoided him. After speaking to VW Credit the third, I finally got the answer I needed - exactly what Bill told me months ago. I apologized for my misunderstanding, however, Bill continued with his professionalism. He took care of me in an expeditious manner. I've always worked with Isaac in getting me the best deal from Day 1 with my first lease, and then my second lease Isaac took very good care of me. When I moved on to Joe, he is provided the icing the cake with his explanation of the contracts during the purchase and making this all worth my while. Neither of these guys pressured me to purchase another CC because, as they expressed, Manual drive CC's are no longer available. Despite this, they treated me as if I made a new purchase, and in a way I did, but these guys gave me the Red Carpet treatment. Kudos to these guys, and I thank you. More

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Outstanding purchase of certified preowned 2015 Tiguan From the time I entered the showroom until the time I exited the showroom Bill Goldsmith provided me with excellent care and attention. He was the fir From the time I entered the showroom until the time I exited the showroom Bill Goldsmith provided me with excellent care and attention. He was the first to meet and greet me at the door of the showroom with a great smile and warm handshake. He carefully and meticulously answered all questions I had as well as those I didn't ask but should have asked. He patiently allowed me to move through the process at my comfort level of understanding. His professionalism and knowledge made my car buying experience GREAT.👍 More

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Made Buying my First car an enjoyable experience Bill definitely made buying my first car a smooth and enjoyable experience. He was genuine and totally honest with me the entire. I felt as though I w Bill definitely made buying my first car a smooth and enjoyable experience. He was genuine and totally honest with me the entire. I felt as though I was treated like a person rather than another sale. I left the dealership satisfied and doubt-free More

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Quite helpful staff, very straight-forward. Rolled in for service on one vehicle; after a few inquiries, ended up buying another and driving it away. Quite pleasant process, NO PRESSURE. H Rolled in for service on one vehicle; after a few inquiries, ended up buying another and driving it away. Quite pleasant process, NO PRESSURE. Highly recommended. More

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great teamwork bill (goldie) goldsmith was an absolute joy to work with. he is personable, reliable and honest. he made the entire process effortless ans stress-free bill (goldie) goldsmith was an absolute joy to work with. he is personable, reliable and honest. he made the entire process effortless ans stress-free. debbie's patience and attention to detail was awesome. great team More

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Exceptional Service I've purchased 2 vehicles from Ourisman Volkswagen Laurel and both times I had exceptional service starting with the Sales Rep. Bill Goldstein "Goldie I've purchased 2 vehicles from Ourisman Volkswagen Laurel and both times I had exceptional service starting with the Sales Rep. Bill Goldstein "Goldie" showing me vehicles that fit my need within my budget and working to get me the best deal. Additionally, all of the Laurel Team members are all friendly and want to make sure that your experience is a great one. Goldie has a personality that draws you to him and makes the whole experience easy and stress free. Once your deal is finalized, Goldie will follow up with you to make sure "the smile on your face when you drove of the lot is still on your face and that you are enjoying your new vehicle." I will continue to purchase my Volkswagen's from Ourisman Laurel and will always purchase the vehicle from Goldie. Joann Gilbert More

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Golden review While bringing my care in for service, I decided to have a look around to see what might be available to upgrade my 2003 Golf. James Brown wrote up my While bringing my care in for service, I decided to have a look around to see what might be available to upgrade my 2003 Golf. James Brown wrote up my service ticket and I went to start looking. I was quickly met by Bill Goldsmith and started talking about the deisel models available. I could have been happy with a 2015 SEL Golf if it were a different color, but basic white is just not me. Bill noted me pointing to one of the grey floor models and mentioning that was more my color, and he found a Wolfsburg edition Golf in that color, and we took it out for a spin. James came back with unfortunate news on some issues I'd been having which might have become even worse news with further work. This tilted me in favor of trading up instead of what could have been a pricy service visit. Bill and Mohamed worked on lowering the price for me and handed me over to Joe in finance. After a lengthy moving of property from one car to another, and the process of signing all the paperwork, I was on my way. More

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Great service! Bill Goldsmith "Goldie" is the best! As exciting as buying a new car is, it can be a long and arduous process. Not the case at all with Goldie and the Bill Goldsmith "Goldie" is the best! As exciting as buying a new car is, it can be a long and arduous process. Not the case at all with Goldie and the team at Ourisman Laurel. He ensured that everything went as quickly as possible, while still providing thorough customer service. He is very knowledgeable and gave sound advice, making me feel very comfortable with my decision. He also took the time for the little things like helping me to synch up my phone with my new car. I also work in sales, so I appreciate a genuine sales person, who also knows how to interject some humor and have actual concern for ensuring that the process is seamless. Thank you Goldie and thanks to everyone at Ourisman of Laurel. This is now my second car purchase there. More

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2d New Car Purchase at Ourisman VW Ourisman VW was very responsive to our vehicle needs. They located and the specific 2018 Atlas we were looking for and had it transferred to the deale Ourisman VW was very responsive to our vehicle needs. They located and the specific 2018 Atlas we were looking for and had it transferred to the dealership the very next day. We've been customers of Ourisman VW for 8 years now and expect to continue indefinitely. More

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6th VW here I believe My visits always go as smooth as possible, and they do their best to meet my needs. the sales team, and service team are always prompt and respectable My visits always go as smooth as possible, and they do their best to meet my needs. the sales team, and service team are always prompt and respectable of time and needs. More

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