Bill Stevenson | Page 11

Excellent Service, Friendly people, Treated me very well Showed up to a Mercedes Dealership in Shorts and a T-shirt and was treated courteously and with respect. I was interested in a CPO E 350 4 matic the Showed up to a Mercedes Dealership in Shorts and a T-shirt and was treated courteously and with respect. I was interested in a CPO E 350 4 matic they had advertised so the set me up with Bill Stevenson to help me out. He spent a great deal of time showing me the features of the car and on a test drive. He explained financing options, extended warranties, etc very clearly and gave it all to me in writing. I researched a lot and they had very competitive pricing. In the end, I decided the car was not for me but I fully recommend Bill and Crown Mercedes of Dublin. It was very professional and no pressure, merely information and options. If I ever decide a Mercedes is the right car for me, I will go to Crown and ask for Bill Stevenson Chuck Craycraft More

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Purchase from Bill Stevenson I was very pleased with the attention and professionalism of the dealership and of Bill Stevenson. I had shown interest via the web and Bill was very I was very pleased with the attention and professionalism of the dealership and of Bill Stevenson. I had shown interest via the web and Bill was very responsive and helpful in gathering wanted information in a timely manner. More

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Fun and new experience!! Buying our new Mercedes was an adventure, and Bill Stevenson guided us every step of the way. He said, "I am not here to sell you a car, but to help Buying our new Mercedes was an adventure, and Bill Stevenson guided us every step of the way. He said, "I am not here to sell you a car, but to help you buy a car." And he did just that. After purchase, we had several follow up calls and Bill always answered our questions with patience and understanding. Buy a Mercedes from Crown and Bill Stevenson! More

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BEST Car Buying Experience EVER After weeks of searching for a particular car, I found that Crown Mercedes in Dublin had a vehicle that matched my criteria. I called the dealership a After weeks of searching for a particular car, I found that Crown Mercedes in Dublin had a vehicle that matched my criteria. I called the dealership and was fortunate enough to speak with Bill Stevenson. Bill was professional, courteous and extremely helpful all without being pushy and without using any of those "cheesy" car salesman tactics. He took a video of the car and sent it to me so I could see what the car looked like as it was on the lot. In addition, he sent me the CarFax report of the car and a link to the photos. We made an appointment for my family and I to test drive the vehicle the following morning. Since we were over an hour away from the dealership, he told me he would let me know if the car was still available at the end of the day. True to his word, he texted me later that evening to let me know that the car would be there in the morning so we wouldn't waste a trip. As soon as we arrived, Bill had the car already waiting for us. In order to save time, Bill asked if we wanted to start the appraisal process on our current car (trade-in) while we took the car on a test drive, which we greatly appreciated. We had 2 kids in tow and buying a car usually takes quite a while. However, this was the best and quickest car buying experience we have ever had! The entire process went smoothly, it almost felt unreal. We never felt that "I can't wait to get out here" feeling that we have had in the past at other dealerships. Even the finance portion with Wayne M. went so quickly! The customer service that Bill S. and Crown Mercedes provides is above and beyond. And it didn't stop after we walked out the door - Bill reached out to us to ask how our drive home was and to make sure we were happy with our choice. In a year or two, we will be in the market again to buy a car and we already know where we are going to go and who we will ask for - Bill Stevenson at Crown Mercedes! More

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Nothing but top quality! My husband and I have had nothing but top quality experiences with Dublin Mercedes and their employees. Bill made buying a car easy with no hassles an My husband and I have had nothing but top quality experiences with Dublin Mercedes and their employees. Bill made buying a car easy with no hassles and no hidden agendas. He was professional, friendly and courteous - as top quality as the car we purchased! Highly recommend Bill Stevenson! More

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Excellent, quick purchase We were greeted as soon as we walked in to the dealership by Melisa Greenberg. It was shortly after they opened, and on Memorial Day to boot! She was We were greeted as soon as we walked in to the dealership by Melisa Greenberg. It was shortly after they opened, and on Memorial Day to boot! She was most helpful and answered all of our questions with enthusiasm and confidence. We had actually gone in to acquire about a used unit, of which had been sold the day prior. we ended up with a new carry over E350 which fit our needs perfectly! I will be back! More

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Satisfied! We had a very professional and efficient buying experience, Bill Stevenson was our salesperson, honest, expeditious throughout. Other people at the d We had a very professional and efficient buying experience, Bill Stevenson was our salesperson, honest, expeditious throughout. Other people at the dealership were professional. Thank you! More

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Quick and easy I worked with my salesperson to get the car I wanted to lease. My other Mercedes lease was coming to an end in a few months. My Salesperson found the I worked with my salesperson to get the car I wanted to lease. My other Mercedes lease was coming to an end in a few months. My Salesperson found the exact color and model and all was easy and smooth. Very well done and pleased. More

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Awesome customer service Our salesman (BillStevenson) could not have been anymore helpful. We did not feel at all pressured and he made the car buying experience very pleasu Our salesman (BillStevenson) could not have been anymore helpful. We did not feel at all pressured and he made the car buying experience very pleasurable. Bill even came to our house to set up our garage door opener. Thanks Bill More

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Bill Stevenson is the man!!!! This dealership treats their customers well. Bill was very friendly and helpful. Large inventory of cars made it possible for them to meet our needs f This dealership treats their customers well. Bill was very friendly and helpful. Large inventory of cars made it possible for them to meet our needs fully. More

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