Bill Tierney at 495 Chrysler Jeep Dodge

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Tierney

My Review of 495 Chrysler Jeep Dodge :
When we walked into the dealersip, we were looking for a used car, and based on what we were looking for, they didnt have anything that would work for us. They listened to our needs, and gave us a brand new car at the exact price and style that we were looking for! The Finace Director and Owner were heavily involved and it made us feel a lot more at ease dealing directly with them. Everyone was courteous, friendly and we got a great mini-van for the price. We usually dont like going into car dealerships, but this was the best experience we have ever had.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Tierney

My Review of 495 Chrysler Jeep Dodge :
This was my 2nd experience with working with Bill Tierney and the staff at 495 Jeep/Dodge. I want to highlight that they are the "BEST" in every aspect of a car dealership. They go over and above to meet your wants and needs. They are super friendly, undoubtedly knowledgeable and extremely helpful from Sales/Finance right down to the Office Manager. I want to personally thank: Bill T., Jim Seferian, Tony G., Sean G. Shah G. and Amy for all you've done. This is what buying a new vehicle should always be like. Awesome job!!! Thanks again all. You're #1 in my book!!!!!

Rick Adams

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Tierney

My Review of 495 Chrysler Jeep Dodge :
Searched the web for a truck with my specific options and value ($$$$). The 495 Dealership offered an internet special with what I was looking for. Being a skeptic, I sent an email to see if this vehicle was still available (not the case with other dealerships) and within a few minutes Bill responded. I appreciated the fact that Bill followed my instructions and contacted me via email. (I've had other dealerships keep calling even though I requested that I be contacted via email and not by phone.)
Bill setup a time for me to see the truck and take it for a test drive... no pressure, he let me set the day and time and was accommodating to my work schedule.
When I seen the truck I told him how impressed I was that the pictures on the web actually matched the vehicle.... I've had experiences where you find out the pictures are not the same as those advertised on the web.. differing autos or stock photos. Bill explained that all their vehicles have professional pictures taken and posted... I even revisited the 495 site and given the weather conditions, etc. in the pictures you can tell all vehicles have unique photos... very impressive and not always the case with other dealerships.
Once I decided on the vehicle... Bill and his finance team were extremely helpful in providing me with the best financing options available. I greatly appreciate the extra mile Bill went through to provide financing.
I like the fact that Bill stayed in touch with me throughout the purchase process via email and text. I'm on the phone or in meetings all day and cannot always answer external phone calls. Bill was always responsive to the emails and texts that I sent him... greatly appreciated!

Without hesitation I would purchase another vehicle from Bill or send family and friends to see him.

Well done!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Tierney

My Review of 495 Chrysler Jeep Dodge :
Bill was very friendly and helpful from the beginning and I really enjoyed working with him. He offered me different options as far as available vehicles that might be of interest to me. Bill is very knowledgeable and answered all my questions regarding the Wranglers. Overall, it was a very positive experience and I would not hesitate to recommend the 495 dealership to my friends. Keep up the good work.

Merry Christmas and Happy New Year!

JB

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Tierney

My Review of 495 Chrysler Jeep Dodge :
I went to 3 Dodge dealers. One was bad (Grava), one was adequate (Clark & White). 495 was notably better: Better price, better customer service, lower pressure sell. There were some problems with the car (noise in the sunroof, problem with the locks, scratched paint). They were very responsive and took care of what they could (some repairs are still pending). The owner introduced himself and was very supportive, assuring me that any concerns I had would be taken care of. Overall a very positive experience.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Tierney

My Review of 495 Chrysler Jeep Dodge :
I went to 495 Chrysler Jeep Dodge after going to two other big dealers who have lower advertised prices .But when you get there they either had one car at that price or there was hidden fees . When I talked to Bill on the phone he gave me all the cost such as Tax , Reg and Dealer fee and to my surprise nothing changed when I went to the Dealership .Bill then introduced me to Jim in the Finance Office he shopped for the best interest rate and went over different Warrany options it could not have been easier . Bill then took the time to go over the entire vehicle with me before delivery and answered all my question in a professional way .Bill then called the next day to see how I am enjoying my new Jeep Grand Cherokee and if I have any more questions this is after I spent 1/2 hour the day before going over the Jeep . The entire process took less than two hours , definetly would recomend 495 to family and friends .

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